Windsor Hospitality specializes in creating high-quality, bespoke hospitality experiences.
Clean guest rooms, corridors, and public areas, ensuring a pleasant guest experience.
3 days ago ago
Junior (1-3 years)
Full Time
Asheville, NC
Onsite
Company Size
200 Employees
Service Specialisms
Hotel Investment & Development
Hotel Sales & Revenue Strategy
Hotel Operations
Hotel Accounting
Human Resources
Hotel Technology Systems
Sector Specialisms
Hospitality Management
Hotel Development
Branded Hotels
Independent Hotels
Select Service Hotels
Full Service Hotels
Real Estate Development
Hospitality Technology
Role
Description
room cleaning
floor polishing
trash removal
linen management
guest requests
supply replenishment
Transports trash and waste to disposal area.
Washes walls, windows, door panels, sills, ceilings, and woodwork.
Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas.
Polishes metalwork, such as fixtures and fittings.
Moves furniture, hangs drapes, and rolls carpets.
Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
Perform routine work or the same task repeatedly.
Visually inspect room for cleanliness and appearance and signify completion for room.
Empties wastebaskets and cleans ashtrays.
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, and vacuuming.
Sorts, counts, folds, marks, and carries linens.
Respond to special guest requests in a timely, friendly, and efficient manner.
Use hands to lift, carry or pull objects that may be heavy.
Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
Works with chemical cleaning products to achieve satisfactory cleanliness results.
Replenishes bathroom supplies, bed linens, towels, guest amenities, light bulbs, drinking glasses, and writing supplies.
Requirements
cleaning
confined spaces
follow instructions
experience
communication
uniform
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
Understand simple instructions.
Previous experience is a plus.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Required to be always in uniform when working on the property including wearing a name identification badge.
Benefits
401(k) & Roth 401(k) Plans: Plan for your future with employer-supported retirement options.
Employee Assistance Program (EAP): Confidential support services for personal and professional well-being.
Career Growth Opportunities: We promote from within and invest in your long-term success.
Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
Paid Sick Leave: Supportive sick time policy to care for your health when you need it.
Paid Time Off (PTO): Take time to relax, recharge, and explore life outside of work.
Exclusive Employee Hotel Discounts: Take advantage of special rates for hotels in our brand portfolio—just for our team members and their family & friends.
Medical, Dental, Vision, Life and Disability Insurance: If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
Enjoy complimentary On-Shift Meals (participating hotels): Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
Recognition & Rewards Program: Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
A pioneer in developing luxurious, tailored hospitality experiences.
Creating unique, memorable environments for both leisure and business travelers.
Renowned for designing high-end, immersive properties in prime locations.
Focus on quality and innovation, delivering exceptional service.
Combines architecture, design, and operations experts for seamless guest experiences.
Projects include boutique hotels, resorts, and bespoke dining experiences that redefine luxury.
Approach blends timeless elegance with contemporary flair, ensuring every project stands out.
Culture + Values
Excellence in hospitality
Commitment to integrity
Passion for service
Respect for diversity
Sustainability focus
Teamwork and collaboration
Environment + Sustainability
2050 Target
Net-Zero Carbon Emissions
A commitment to achieving net-zero carbon emissions by the year 2050.
Focus on energy efficiency through LED lighting and high-efficiency HVAC systems
Water conservation programs including low-flow fixtures and irrigation management
Implementation of waste reduction strategies, including recycling and composting
Using eco-friendly products and sustainable building materials
Inclusion & Diversity
Promoting a culture of inclusivity across all levels of the organization
Active recruitment of diverse talent with a focus on underrepresented groups
Gender parity at the leadership level
Regular training on unconscious bias and inclusive leadership
Maintaining a diverse workforce with strong gender representation