Attend regular one-on-one coaching and feedback sessions with supervisors and team members to support continuous improvement.
Research licensing and permit requirements across jurisdictions to ensure full company compliance with all ordinances.
Coordinate and ensure completion of necessary inspections.
Answer incoming phone calls and inquiries from state and local government officials, customers, and colleagues from other departments.
Perform regular audits and analyses of compliance practices and maintain accurate, organized records of all permits, licenses, and related documentation.
Complete, submit, and manage applications for permits and changes to company license types, using various methods such as hand-written forms, online submissions, and list submissions.
Ensure that all company licenses always remain compliant with applicable laws and regulations.
Obtain all required alarm and electrical permits for customers, ensuring compliance with state, city, and county regulations.
Requirements
multi-tasking
hybrid
customer service
communication
detail oriented
online systems
Ability to manage multiple tasks and deadlines in a hybrid (remote and on-site) work environment.
Customer service experience and ability to interact professionally with government officials and internal teams.
Effective verbal and written communication skills.
Strong attention to detail and organizational skills.
Proficiency with online application systems and maintaining digital records is preferred.
Excellent research and analytical abilities.
Benefits
Free daily lunch and drinks on site
Medical/dental/vision/life coverage & 24/7 Medical Hotline
Paid holidays and flexible paid time away
Onsite health clinic, gym, gaming tables
401(k) + Employer Match
Employee/Friends/Family Discounts
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
periodic random drug testing and post‑accident/reasonable suspicion testing as part of a drug‑free workplace policy.
Company
Overview
2003 Emergence
Independent Company
The company emerged as an independent entity in 2003 following its bankruptcy.
5.4 GW Capacity
Planned Power Generation
Develops large-scale natural gas plants with a planned 5.4 GW combined-cycle capacity for data centers by 2029.
2006 Acquisition
Texas Genco
Milestone acquisition of Texas Genco in 2006 expanded its operational capabilities.
2009 Purchase
Reliant Energy
Acquisition of Reliant Energy in 2009 strengthened its market presence.
Built a vast energy generation portfolio—from coal, gas, oil and nuclear plants to wind, solar farms and battery storage.
Operates across the US and Canada under brands like Reliant, Direct Energy, Green Mountain Energy and Vivint.
Provides electricity, energy management, HVAC and home services through cloud-based platforms and smart-home integration.
Trades power, natural gas and environmental commodities, employing advanced analytics and financial instruments.
Unusual fact: it spearheaded the first privately-funded EV charging network (EVgo) before spinning it off.
Culture + Values
Protecting People and the Environment — comprehensive training, rigorous protocols, continuous improvement
Delivering reliable, innovative energy solutions and strong community engagement
Upholding ethical standards, transparency in reporting, and accountability
Investing in R&D, digital transformation, strategic partnerships to drive progress
Environment + Sustainability
50% Reduction
GHG Emissions Cut
The company has achieved a 50% reduction in greenhouse gas emissions from a 2014 baseline.
44% Drop
Emissions Reduced
Emissions dropped significantly from 61 MtCO₂e in 2014 to 34 MtCO₂e in 2021, representing a 44% reduction.
$900M Bond
Sustainability-linked Financing
Issued a $900 million Sustainability-Linked Bond tied to reducing emissions to 31.7 MtCO₂e by 2025.
Net-Zero by 2050
Carbon Emissions Target
Aims to achieve net-zero carbon emissions by 2050, aligning with global climate goals.
SBTi‑approved, 1.5 °C‑aligned emissions targets
Recognized by SEAL Awards for reducing GHG by 55% from 2014 baseline and expanding low‑carbon retail offerings
Inclusion & Diversity
30% Women
Board Diversity
Ensures at least 30% of board members are women.
3-Year Cycle
Pay Equity Study
Gender and race pay equity study conducted every 3 years, ensuring equitable results after controlling for key factors.
100% Completion
Bias Training
All employees, including executives, have completed unconscious bias training.
Evaluated and revised job postings to eliminate 4‑year degree requirements and gendered language
Cross-functional 21-member team led by CEO delivering actionable DEI recommendations