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CSR WAREHOUSE II - SSC
Dal-Tile Llc
Manufacturer of ceramic and porcelain tile for residential and commercial applications.
Handles customer service, sales transactions, and warehouse duties including forklift operation.
6d ago
Entry-level, Junior (1-3 years)
Full Time
Plymouth, MN
Onsite
Company Size
5,000 Employees
Service Specialisms
Manufacturing
Distribution
Research & Development
Engineering
Sales
Marketing
Supply Chain
Sector Specialisms
Residential
Commercial
Role
What you would be doing
forklift operation
order entry
receiving
inventory management
sales reporting
customer service
Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
Waits on customers and prepare sales slips.
Operates forklift equipment.
Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.
Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.
Produces daily sales reports.
Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.
Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.
Addresses and resolves customer complaints (returns and order errors).
Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.
What you bring
detail oriented
customer service
warehouse
time management
computer skills
hs diploma
Detail oriented
3+ years customer service experience and warehouse experience
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