FEC Market Operations Lead

Description

• In collaboration with FEC leadership and local Human Resources, identify workforce planning needs for employee assignments, participate in FEC recruiting, new hire onboarding, and career progression and succession planning activities for sustained staffing pipeline that meets forecasted requirements and results in retention:
• Evaluate qualifications and capabilities of employees to determine developmental activities to increase leadership and business acumen.
• Oversee and drive operational performance across a multi-branch First Equipment Company (FEC) regional territory, leading teams to provide consistency in service delivery, safety, and profitability.
• Drive implementation of company initiatives including equipment readiness, preventative maintenance, safety compliance, and inventory optimization.
• Own regional profit and loss (P&L) performance; develop and implement action plans to improve revenue, margins, fleet utilization, and cost control.
• Lead regional performance reviews and analyze KPIs to optimize performance, including fleet utilization, TCO, maintenance turnaround, on-time delivery, and branch profitability.
• Facilitate regional expansion of new branches, markets, or jobsite operations, including staff support, fleet planning, and execution.
• Partner with sales and customer experience teams to retain and grow market share, assess performance, quality service, and team responsiveness to address and achieve customer needs.
• Leverage rental and fleet management systems to monitor performance and identify operational improvement opportunities.
• Recommend and participate in selection of FEC professionals assigned to lead efforts.
• Manage and follow FEC employee progress throughout assignments.
• Travel regularly throughout assigned region to provide in-person support, oversight, and problem-solving.
• Oversee regional teams’ adherence to safety protocols, regulatory requirements (e.g., DOT, OSHA), and internal audit standards.
• Collaborate with FEC leadership and cross-functional partners (e.g., Finance, Fleet, Safety, Procurement) to align regional performance with broader company goals.

Requirements

• Experience leading and implementing continuous improvement for operational changes
• Critical thinking, sound judgment, and complex problem-solving skills
• Experience with driving customer satisfaction, operational efficiency, and revenue growth across regions
• In-depth understanding of fleet operations, equipment lifecycle management, and maintenance planning
• Leadership and management experience with ability to coach, mentor, and develop high-performing teams
• Travel required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, tools, or controls, and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Strong business and financial acumen with experience managing budgets, P&Ls statements, and regional forecasting
• Bachelor’s Degree in Operations Management, Construction, or related field of study, with minimum 5 years of multi-site leadership in construction equipment, rental services, or related industry, or equivalent combination of education, training, and experience
• Advanced professional communication skills, negotiation skills, and ability to lead cross-functional collaboration
• Strong influencing, motivational, and consensus building skills, with ability to drive alignment among leaders, peers, and other stakeholders
• Proficient computer skills, Microsoft Office suite of applications (e.g., Excel, PowerPoint) and equipment management/rental systems (e.g., Wynne Systeme-RentalMan, AssetWorks, or equivalent)
• Knowledge of relevant Federal compliance regulations (e.g., DOT, OSHA, EPA) and quality and safety standards

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance