Team Lead Country HR UK & Ireland

Description

The Team Lead will oversee and develop the local HR teams, ensure compliance with UK and Irish labour laws, and act as the escalation point for complex employee‑relations matters. Working closely with HR Business Partners and business leaders, the role will translate global HR standards into local practice, monitor service delivery performance, and drive continuous improvement and process harmonisation. The position also ensures audit readiness, data accuracy, and represents HR in regulatory interactions.

• Lead and develop the UK & Ireland HR teams to deliver high‑quality service.
• Ensure compliance with local labour laws, regulations and collective agreements.
• Serve as escalation point for complex employee‑relations issues, collaborating with legal and external advisors.
• Partner with HR Business Partners to support business leaders and implement legally sound HR initiatives.
• Act as primary liaison between business leaders, the Shared Service Center and HR Centers of Excellence.
• Monitor HR service delivery, identify gaps and improve employee experience.
• Translate global HR standards into actionable local practices for the UK & Ireland.
• Provide coaching, direction and development opportunities for the HR teams.
• Foster a customer‑focused culture within HR service delivery.
• Identify and implement process efficiencies, harmonisation and standardisation.
• Maintain audit readiness, data accuracy and compliance with HR controls and data protection.
• Drive continuous improvement and operational excellence across both countries.
• Build and sustain partnerships with line managers, business leaders and employee representatives.
• Represent HR in audits, inspections and regulatory interactions.
• Support communication and change management for HR initiatives and organisational changes.

Requirements

Candidates must have at least seven years of operational HR experience, including responsibility for the employee lifecycle and HR services, and proven leadership of HR teams across multiple countries. A deep knowledge of UK and Irish labour legislation, experience with employee‑relations escalations, and familiarity with HRIS platforms such as SAP or SuccessFactors are essential. Strong communication, a service‑oriented mindset, and a methodical, solution‑driven approach to complex multinational environments are also required.

• Possess 7+ years of operational HR experience covering the employee lifecycle and HR services.
• Demonstrated leadership of HR teams across multiple countries.
• Extensive knowledge of UK and Irish labour law and compliance requirements.
• Proven ability to implement and enhance HR processes in an international setting.
• Experience handling employee‑relations escalations and acting as point of contact.
• Familiarity with HRIS systems such as SAP or SuccessFactors and workforce data management.
• Strong service‑oriented mindset with focus on execution and delivery.
• Excellent communication and interpersonal skills, building trust with stakeholders.
• Methodical, structured working style comfortable with HR data and reporting.
• Pragmatic, solution‑driven approach to managing complexity in a multinational environment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance