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Processor
Lakeview Loan Servicing, Llc.
Largest U.S. mortgage servicer helping homeowners manage and refinance their home loans.
Remote mortgage loan processor handling documentation, analysis, and borrower coordination.
Approval Sign Off: Obtain final approval sign-off from underwriting and confirm the scheduled closing date.
Reports: Order and review all required third-party reports.
Document Verification: Verify that all loan documents have been received and loan conditions have been met.
Issue Resolution: Resolve all loan-level file issues to facilitate loan funding.
Loan File Analysis: Perform in-depth analysis of loan files for submission to underwriting and closing departments, ensuring that all required documentation is complete and received.
Customer Service: Establish rapport with borrowers and deliver excellent customer service, maintaining a focus on building positive relationships.
Data Management: Maintain system data, including status and loan events, with the goal of closing each loan within 30 days.
Timelines: Manage internal and external expectations regarding timelines, costs, and processing.
What you bring
college degree
3+ years
mortgage knowledge
nmls license
phone etiquette
detail oriented
Flexibility: Ability to work overtime, especially at the end of the month.
Education: College degree preferred. Equivalent experience in mortgage banking origination may be a substitute.
Phone Etiquette: Must have excellent phone etiquette.
Communication Skills: Must have excellent interpersonal, follow-up, and relationship-building skills, as well as strong written communication skills.
Mortgage Knowledge: Demonstrated knowledge of mortgage documents and loan processing.
Experience: 3+ years of residential processing experience is highly preferred. Other relevant studies or directly related work experience may be considered.
Detail-Oriented: Must be detail-oriented and results-driven, with a strong focus on customer service.
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