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BI Analyst
Riverside
Provides housing and support services to vulnerable people, including social care and development.
Analyze and deliver business intelligence insights and reporting for Riverside.
Collaborate with data owners and subject matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis to support the Group’s Performance Management Framework and operational management of the business.
Support continuous improvement through routine and bespoke analysis to identify opportunities and ensure that the principles of data integrity adopted by the organisation are embedded in reporting frameworks.
Provide bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business with scrutinising data.
Escalate issues with data accuracy or system usage to the appropriate channel to ensure prompt and satisfactory resolution.
Develop and maintain relationships with external partners in the provision of business intelligence systems to and ensure tools are maximised and that providers deliver services that meet time and quality agreements/expectations.
Interpret operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities.
Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service
Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
Develop and maintain data models to underpin day-to-day operational and planning activities.
Work closely with colleagues in the Insight Team to maximise the use of existing self-serve tools and bring together Riverside-wide data to provide comprehensive analysis.
Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
What you bring
advanced excel
business intelligence
data analysis
degree
data modelling
detail oriented
Experience of using a range of analytical techniques, from basic to advanced and understanding of appropriateness of use.
Advanced user of Excel with proven capability of handling large, complex data sets.
Excellent attention to detail with the ability to work accurately under pressure, deliver to strict deadlines and manage conflicting priorities.
Experience of using business intelligence tools and data visualisation techniques appropriate to the audience and subject matter.
Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
Ability to understand the business’s BI requirements and succinctly articulate these back and to colleagues in technical roles who will be required to support
Degree or equivalent in a subject with strong data analysis component or equivalent experience
Experience of the production of data definitions
Ability to understand the business’s BI requirements and succinctly articulate these back and to colleagues in technical roles who will be required to support..
Experience of the analysis of data in the provision of meaningful intelligence
Results focused with the ability to take ownership of tasks.
Experience of developing complex data models for operational use within a business
Understanding of the business imperative behind accurate regulatory reporting and other compliance reporting requirements.
Excellent team player who can work flexibly to meet business requirements.
Experience of external data submissions
Experience of Business Information and performance reporting production in a medium to large organisation.
Benefits
Competitive pay & generous pension
Flexible working options available
Investment in your learning, personal development and technology
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