Together Housing Group
A social housing provider delivering quality homes and services to communities across the UK.
10 days ago
$35,229 - $35,229
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Blackburn, England, United Kingdom
Hybrid
Company Size
1,500 Employees
Service Specialisms
Sector Specialisms
Description
case investigation
evidence gathering
remediation strategies
case management
data recording
agency partnerships
Join our team as a Temporary Neighbourhood Safety and Enforcement Officer in the Lancashire region, where you will improve community safety by investigating complaints, handling casework, implementing legal actions, and supporting residents. You will collaborate with customers and partner agencies to address tenancy matters, prepare legal documents, represent cases in court, and encourage active community participation.
The role involves investigating anti‑social behaviour and tenancy complaints, applying remediation strategies, staying current on relevant legislation, managing cases from investigation to resolution, and building partnerships with external agencies such as the police. You will also contribute to programme development, maintain accurate records, and act as a professional witness when needed.
- Investigate anti‑social behaviour and tenancy complaints, gathering evidence and preparing cases for court.
- Apply a range of remediation strategies to achieve sustainable solutions.
- Keep up‑to‑date with legislation and refer cases to relevant agencies.
- Own case management from interview to resolution, supporting victims and witnesses.
- Build and maintain partnerships with police and external agencies, including joint operations.
- Contribute to programme development for early intervention and good citizenship.
- Maintain accurate case files, written reports, and statistical data using computerized systems.
- Serve as a professional witness when required, both during and outside office hours.
- Provide a customer‑focused, professional service.
Requirements
uk licence
communication
tenancy knowledge
anti‑social
criminal check
self‑motivation
- Hold a full UK driving licence and access to a vehicle with business insurance.
- Demonstrate strong verbal and written communication, a positive attitude, and ability to handle challenging public interactions.
- Work independently and collaboratively, showing self‑motivation and initiative.
- Possess knowledge of tenancy dispute solutions and anti‑social behaviour management.
- Position subject to basic criminal disclosure due to work with vulnerable individuals.
Benefits
Successful candidates will have a full UK driving licence, strong communication skills, self‑motivation, knowledge of tenancy dispute solutions, and a customer‑focused outlook. The position offers a salary of £35,229 per annum, a 37‑hour hybrid work week, and access to award‑winning employee benefits, subject to a basic criminal disclosure.
- Salary £35,229 per annum, 37‑hour week with hybrid office/community and remote working.
- Access to award‑winning employee benefits (link provided).
Training + Development
Interview process
Visa Sponsorship
Security clearance
- basic criminal disclosure required upon conditional offer.
Overview
15 years
Experience in Affordable Housing
Delivering affordable housing solutions for an extensive period, establishing a strong foundation in the industry.
- Operating primarily in the UK, Together Housing Group manages a diverse portfolio of residential properties, from new builds to large-scale renovations.
- With a strong commitment to local communities, the Group offers a range of support services to tenants, ensuring that housing isn't just about a building, but a home.
- Over the years, Together Housing Group has grown its expertise in developing sustainable housing models that meet the evolving needs of urban and rural populations.
- The company regularly embarks on projects involving the regeneration of local neighborhoods, revitalizing underused spaces and creating a lasting social impact.
- Despite being a non-profit, Together Housing Group operates with a clear business strategy focused on long-term sustainability, securing funding through various channels to reinvest into community-focused initiatives.
- With a forward-looking vision, the company is involved in innovative housing projects such as green energy initiatives and tech-enhanced living solutions for residents.
Culture + Values
- Customer Focused
- Innovation and Improvement
- Collaboration
- Respect
- Integrity
- Accountability
Environment + Sustainability
Net Zero Carbon
2050 Target
The company aims to achieve net zero carbon emissions by the year 2050, marking a significant commitment to reducing its environmental impact.
- Reducing energy consumption across the business
- Energy efficient homes and upgrades to existing properties
- Committed to reducing carbon emissions through new development projects
- Promoting sustainability through waste reduction and recycling programs
- Continuous investment in green technologies for improved building efficiency
Inclusion & Diversity
- Diversity and inclusion embedded in recruitment and talent management strategies
- Gender Pay Gap reporting and action plans
- Targeting a balanced workforce with diverse leadership representation
- Promoting equality of opportunity in all aspects of employment
- Regular training and awareness programs to foster inclusive behaviors