Applies continuous improvement mindset to learning operations, using learner feedback, data, and best practices to evolve programs
Supports efforts to effectively implement new initiatives and processes
Travel may be required
Works with subject matter experts (SMEs) to create learning that aligns with firm objectives
Identifies and incorporates best practices and lessons learned into program plans in collaboration with L&D team
Directs the needs assessment for training and staff development for respective L&D program/pillar to enhance effectiveness of employee education in achieving the firm objectives
Curates and maintains structured learning paths for respective L&D program/pillar in collaboration with L&D team, including aggregating and organizing existing learning materials from multiple internal and external sources (e.g. prior trainings, vendor content, and SME resources)
Collaborates with internal stakeholders on the strategy and execution of learning programs
Collaborates with the broader Talent team to ensure alignment of learning initiatives with team and firm objectives
Designs and facilitates high-impact workshops that build capabilities in respective L&D program pillars
Supports individuals with day-to-day L&D questions and requests as needed
Leverages established metrics and data (e.g. performance trends, engagement metrics, and needs assessments) to inform program design, optimize learning paths, and demonstrate measurable impact
Provides individual coaching to support performance, skill development, and career progression
Requirements
ms office
lms
articulate 360
six sigma
bachelor’s degree
6+ years
Ability to effectively meet deadlines at expected quality
Proficient in MS Office Suite
Excellent interpersonal skills and the ability to interact with all levels of staff