Assistant Community Manager

Description

The role involves supervising in the General Manager’s absence, handling lease leasing activities, prospect follow‑up, rent collection, financial reporting, vendor coordination, maintenance request processing, and various administrative duties to ensure smooth property operations and resident satisfaction.

• Provide supervisory support when the General Manager is unavailable and attend manager meetings as needed.
• Lease apartments to qualified prospects using product knowledge and closing techniques while building rapport.
• Respond promptly to walk‑in, telephone, and internet leads; enter all interactions into the database daily.
• Conduct daily visual inspections of the property, maintain cleanliness, and prepare apartments for showings.
• Escort prospects to units and amenity areas, operate golf carts or motor vehicles, and manage key control.
• Follow up with prospects by phone and written communication within 24‑48 hours per company procedures.
• Verify applications, process lease paperwork, and submit files for approval before move‑in.
• Maintain a minimum 20% conversion ratio of total traffic and regularly review competitive offerings.
• Review monthly financial reports with the General Manager and suggest revenue‑enhancing actions.
• Collect, bank, and deposit rent checks daily; manage delinquent rent notices, demand letters, and eviction filings.
• Process laundry room cash collections, open mail, match invoices to delivery tickets, and submit invoices for approval.
• Bill residents for miscellaneous charges, resolve vendor billing discrepancies, and handle early termination fees.
• Schedule and inspect apartments for turnkey service, file maintenance requests, and ensure key‑control compliance.
• Participate in quarterly grounds walks and monthly general inspection reviews to drive improvement efforts.

Requirements

• Meet the requirement of multi‑family property management experience (preferred) and possess a valid driver’s license with reliable transportation.

Benefits

The position is based in Dallas, TX (Adair off Addison) and offers a generous benefits package including PTO, paid holidays, medical/dental/vision coverage, 401k match, apartment discount, education assistance, and employee wellness programs.

Preferred Apartment Communities is an equal opportunity employer and provides accommodations for the application process.

Training + Development

Interview process

Visa Sponsorship

Security clearance