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Customer Support Representative
Sloan
Provide customer support handling orders, issues, and product info
6 days ago ago
$49,500 - $55,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Franklin Park, IL
Office Full-Time
Company Size
1,000 Employees
Service Specialisms
Manufacturing
Water‑efficiency
Sensor‑activated Faucets
Flushometers
Technical Support
International Sales
IoT Sales
Sector Specialisms
Commercial Plumbing
Water Efficiency
Hygiene Solutions
Durability Focus
Green Building
Sensor-activated Fixtures
Marine Applications
Role
Description
customer support
order entry
order review
order management
pricing feedback
cross‑functional
Requirements
sap
microsoft office
data analysis
customer support
high school
teamwork
Benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
1 unit
1906 sales
The company started with minimal sales of just one unit in 1906.
50% cut
Depression-era leadership
During the Great Depression, the founder reduced their own pay by half to save the business.
85% women
WWII workforce
During World War II, women made up the majority of the workforce, contributing significantly to wartime production.
70% smaller
Flushometer design
The CX Flushometer, launched in 2018, is compact and combines technology with modern design.
Culture + Values
Environment + Sustainability
42% reduction
GHG Emissions Target
Science-based target to reduce absolute Scope 1 & 2 GHG emissions by 2030.
2.5 trees
Carbon Neutral Products
Planting 2.5 trees per flushometer across 66 product lines to achieve carbon neutrality.
100% renewable
Energy Credits
Purchase of 100% renewable energy credits covering 20,000 MWh/year at Franklin Park facility, avoiding >27 million lb CO₂ annually.
80% recycled content
Flushometers
Flushometers contain ~80% recycled content by mass, with brass casting alloy made from 99% recycled material and are fully recyclable or reusable.
Inclusion & Diversity
Articles
Contact Us
History (Wikipedia)
Reddit: Plumbing advice involving Sloan
