Operations Administrator

Description

• Monitor delivery schedules and liaise with project managers or sites to ensure readiness.
• Provide general admin support across the Operations team and cover colleagues when needed.
• Assist project managers with administrative tasks and maintain project files.
• Provide customer service support, answering calls and handling general enquiries.
• Arrange transport and site services to assist the logistics team.
• Support onboarding and compliance for new starters, maintaining accurate records.
• Help document and update operational processes with the Systems Analyst.
• Raise and process purchase orders and provide cover during absences.

Requirements

• Strong attention to detail and ability to work independently.
• Excellent communication and organisational skills.
• Confident with Microsoft Office and quick to learn new systems.
• Previous experience in administration or customer service.
• Comfortable managing multiple tasks and adapting to change.

Benefits

• Time Off: 25 days’ holiday plus bank holidays, rising to 30 days with service.
• Flexible Working: Hybrid and office-based options to suit your lifestyle.
• Wellbeing Support: Free, confidential Employee Assistance Programme for you and your family.
• Community Impact: Paid volunteering days and regular team events.
• Dog-Friendly Offices: Some of our spaces, including HQ, welcome four-legged friends (#GroundSourceHeatPups).
• Health & Security: Private Health Insurance (after one year) and company pension.
• Growth & Development: Opportunities to stretch your skills through meaningful, collaborative work.
• Sustainable Travel: Cycle to Work Scheme to help lower your carbon footprint.

Training + Development

Interview process

Visa Sponsorship

Security clearance