Monitor delivery schedules and liaise with project managers or sites to ensure readiness.
Provide general admin support across the Operations team and cover colleagues when needed.
Assist project managers with administrative tasks and maintain project files.
Provide customer service support, answering calls and handling general enquiries.
Arrange transport and site services to assist the logistics team.
Support onboarding and compliance for new starters, maintaining accurate records.
Help document and update operational processes with the Systems Analyst.
Raise and process purchase orders and provide cover during absences.
Requirements
detail‑oriented
communication
microsoft office
administration
customer service
multitasking
Strong attention to detail and ability to work independently.
Excellent communication and organisational skills.
Confident with Microsoft Office and quick to learn new systems.
Previous experience in administration or customer service.
Comfortable managing multiple tasks and adapting to change.
Benefits
Time Off: 25 days’ holiday plus bank holidays, rising to 30 days with service.
Flexible Working: Hybrid and office-based options to suit your lifestyle.
Wellbeing Support: Free, confidential Employee Assistance Programme for you and your family.
Community Impact: Paid volunteering days and regular team events.
Dog-Friendly Offices: Some of our spaces, including HQ, welcome four-legged friends (#GroundSourceHeatPups).
Health & Security: Private Health Insurance (after one year) and company pension.
Growth & Development: Opportunities to stretch your skills through meaningful, collaborative work.
Sustainable Travel: Cycle to Work Scheme to help lower your carbon footprint.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2000
Year Established
The company was established in the early 2000s.
The company designs and installs high-efficiency heat pump systems that reduce energy consumption and carbon footprints.
Their solutions have been deployed in a wide variety of projects, from residential homes to large commercial buildings and public sector installations.
Their heat pumps harness renewable energy from the ground, offering an environmentally friendly and cost-effective alternative to traditional heating systems.
Known for their commitment to sustainability, they have become a leader in the clean energy sector, transforming the way we heat our buildings.
Their innovations include district heating systems that provide affordable heating to entire communities.
They work closely with local authorities and housing associations to offer solutions for social housing and energy-efficient homes.
The company has expanded its expertise to include both domestic and large-scale commercial applications, with projects across the UK and beyond.
Culture + Values
Environment + Sustainability
5× more heat
Heat Efficiency
Ground-source heat pumps provide five times more heat per unit energy than gas boilers.
£70 million investment
Financial Commitment
Legal & General and Octopus have committed £70 million to scale heat pump production.
26 GWh annually
Energy Generation
Kensa units generate 26 GWh of energy per year, significantly reducing carbon emissions.
17 Mt CO₂ savings
Carbon Impact
Projected carbon savings of 17 million tons annually through heat pump installations.
Heat pump production ramp-up and job creation.
Ground-source heat at air-source costs with significant carbon savings.
Support for UK heat pump targets and net-zero goals.
Zero retrofit scheme for sustainable home upgrades.
Inclusion & Diversity
No DEI strategy, goals or gender‑related statistics were publicly disclosed.