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House Attendant
Faena
Maintain cleanliness of public areas, assist housekeeping, and respond to guest requests.
9d ago
$30 - $30
Entry-level
Full Time
New York County, NY
Onsite
Company Size
1,000 Employees
Service Specialisms
Real estate development
Hotel operations
Spa and wellness
Cultural programming
Event management
Restaurant operations
Theater and live entertainment
Sector Specialisms
Hospitality
Luxury Hotels
Real Estate Development
Urban Design
Architecture
Culinary Concepts
Experiential Retail
Healing and Wellness
Role
What you would be doing
rfid scanning
floor care
chemical handling
pms system
linen restocking
guest service
- Process and scan clean/soiled Rooms and F&B linen/terry using RFID scanning system
- Perform shoeshine duties as requested
- Adhere to meal break policy and proper payroll procedures.
- Maintain organization and cleanliness of the housekeeping storage rooms and closets.
- Comply Work Rules and Standards of Conduct as set forth in the Employee Handbook.
- Remove bodily fluids with the appropriate safety equipment.
- Support Room Attendants in ensuring room readiness and exceptional guest service.
- Assist Housekeepers as required. Helps move beds, mattresses and any furniture within the Hotel and Hotel office spaces
- Restock linen closets and housekeeping carts with supplies and amenities as directed.
- Follow property cleaning procedures, chemical handling standards, and safety protocols.
- Assist with deep cleaning and floor care.
- Gather and utilize the proper equipment, materials, and chemicals in cleaning all office space.
- Remove Room Service dishes to the service area.
- Use all equipment as required by assignment given.
- Deliver requested items such as towels, cribs, rollaway beds, and amenities to guest rooms.
- Maintain all equipment and supplies and use them in a proper manner.
- Maintain a neat and clean personal appearance.
- Remove all garbage and recyclable items and place in the appropriate bins inside the service area.
- Respond to guest requests and inquiries while in the lobby. Can answer guest questions and direct them to areas they desire to be in.
- Clean windows, mirrors, equipment, carpet, marble and upholstery as assigned.
- Deliver and remove flowers and other amenities.
- Move furniture and equipment as directed.
- Deliver and remove guest requested items.
- Remove trash from offices to the trash compactor area.
- Maintain cleanliness of guest hallways, elevators, stairwells, public restrooms, and service areas including mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark/scuff-free.
- Utilize PMS/APP systems to be advised of assignments and or other computerized applications.
- Remove dirty linens, trash, and recycling from guest floors and restock accordingly.
- Clean offices per Management request
- Pick up and delivers guest request items on a timely basis such as Irons, ironing boards, cribs and rollaways, microwaves, refrigerators and other items.
- Move racks of clean Room linens to Guest Room floors. Stocks Linen Storage Rooms and daily with supplies and amenities. Empties trash and dirty linen from guest room floors.
- Assists with responsibilities and duties in the absence or heavy volume in the housekeeping area.
- Maintain cleanliness of locker rooms and back and front of the house restroom facilities and other areas.
- Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc.
- Remove snow from the lobby and employee entrance that is brought in from the outside.
- Report maintenance issues or unusual conditions in assigned areas to the supervisor.
- Keep the lobby and rain mats maintained during inclement weather where needed.
- Respond to guest requests with professionalism and a sense of urgency.
What you bring
emergency response
safety protocols
- Respond properly in any hotel emergency or safety situation.
- Salting entrance, street, employee entrance, Plaza areas
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to blend art, design, and luxury into every experience.
- A pioneer in transforming urban spaces through its iconic hotels, residences, and cultural institutions.
- The company has developed some of the most luxurious and artistic resorts worldwide.
- Known for its high-end properties, including hotels, residences, and commercial spaces.
- Specializes in creating immersive environments where architecture meets culture and luxury.
- Projects span across major global cities, focusing on luxury, art, and hospitality design.
- They consistently collaborate with renowned architects, artists, and designers.
- Recognized for its cutting-edge architectural designs and commitment to delivering exceptional experiences.
- Hosts Earth Day and World Ocean Day public events including beach cleanups, open-water swim challenges and educational programming on water quality and marine ecosystems.
- Offers farm-to-table dining at Campo with locally sourced ingredients and use of sustainable Zero Acre sugarcane oil.
- Faena House residential building features energy-efficient lighting/appliances, advanced climate control systems, water-saving fixtures and irrigation, passive cooling through native landscaping and natural ventilation.
- Faena House uses recycled and locally sourced construction materials and maximizes natural light to reduce artificial lighting.
- Passive architectural design in Miami reduces need for mechanical cooling and irrigation.
- No publicly stated net-zero target date on official channels.
- No publicly available DEI strategy or gender statistics on official website or LinkedIn.
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