M365 Copilot SME at Vallum Associates in Sheffield, England, United Kingdom | Kablio

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M365 Copilot SME

Employer undisclosedRole managed by a recruiter

Manage and resolve complex M365 incidents, conduct root cause analysis, and support Copilot deployments.

6 days ago ago

Experienced (8-12 years), Intermediate (4-7 years)

Full Time

Sheffield, England, United Kingdom

Office Full-Time

Your recruiting firm

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High-quality recruitment at fair prices.
Placement of candidates in energy, utilities, renewables, insurance, tech, and commodities.
Operates across the UK, USA, Europe, Middle East, and APAC.
Builds dedicated teams for large-scale engineering and energy projects.
Forms long-term strategic partnerships, embedding consultants as extensions of client teams.
Combines recruitment with project consultancy, often assembling whole teams rather than filling single roles.
Assignments include senior insurance roles at Lloyd’s Market and specialist MEP/FP engineers on major builds.

About the client

About the client

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Role

Description

escalation triage

incident resolution

m365 support

copilot training

knowledge sharing

Triage and resolve complex M365 escalations / Multi User Incidents (usage, access errors, unexpected results).
Provide CoPilot knowledge sharing sessions to fellow M365 Application owners.

Requirements

microsoft 365

copilot

powershell

graph api

thousand eyes

5–8 years

Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector
5–8+ years in Microsoft 365 support at enterprise scale.
Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access.
Observability and Monitoring
Exposure to large scale Copilot deployments (free/M365) in the financial sector.
Experience working within regulated environments and producing audit-ready artifacts.
Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc
Proficiency with PowerShell and Graph API for troubleshooting and reporting.

Benefits

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Training + Development

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Interview process

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Visa Sponsorship

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Security clearance

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