Global leader in commercial real estate services, offering a wide range of services to clients.
Provide front‑desk, event and facility support for a premium workplace experience.
6 days ago ago
$42,000 - $46,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Baltimore, MD
Office Full-Time
Company Size
115,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
visitor management
vendor coordination
facility services
space booking
onboarding setup
jira ticketing
Coordinate with the security team when there are events, visitors, during an incident and when any works are being planned
Be proactive in managing deliveries and contractors coming on site. Coordinate with vendors who supply services or goods to the workplace. This includes snack and catering vendors as well as deliveries/shipping/receiving.
Apply a high level of attention to detail as well as strong verbal and written skills.
First point of contact for visiting employees. Follow security protocols and issue visitor passes.
Coordinate and execute workplace services including mail, office supply services, Daily walks and office checks to ensure: clean & tidy office space; adequate office supplies
Manage rooms, all-hands areas, and other bookable spaces, helping troubleshoot any schedule clashes or booking of event space for team and employee needs.
Onboarding Support: Set up employee desks for new joiners, conduct building tours
Collaborate with the Workplace Manager and Security Team during fire and evacuation exercises.
Respond to employee requests via Jira ticketing system. Acknowledge inquiries or complaints, and provide solutions in a professional customer service-driven manner. Manage janitorial or maintenance work orders as needed.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Also may involve registering and welcoming guests.
You will support the Workplace Manager in cultivating a positive office culture and incorporating our core values. Collaborate and/or plan and execute company-sponsored events, manage in-office programs (e.g. gym registration), and foster a safe, fun, and inclusive work environment.
Requirements
google docs
slack
jira
presentation
physical stamina
security
Working knowledge of Google Docs and Slack. Some experience with Jira would be useful but not required.
Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs
Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
Be familiar with the physical security operations in the office and the building and maintain a close liaison with the key stakeholders.
A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.
Benefits
Open and flexible work schedules.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no visa sponsorship; candidates must already be authorized to work in the u.s.
Security clearance
Information not given or found
Company
Overview
Founded 1906
Year Established
Operates as the world’s largest commercial real estate services firm with a long-standing history.
100+ Countries
Global Presence
Maintains a strong presence across continents, offering market-leading research and analytics.
Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.
Culture + Values
Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Environment + Sustainability
97% from Properties
Emission Sources
Ninety-seven percent of emissions stem from managing and developing properties for clients.
50% Reduction
Scope 1 and 2 Emissions
Aiming to cut Scope 1 and 2 emissions by 50% by 2030.
100% Renewable
Corporate Energy
Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.
68% Cut
Corporate Emissions
Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.
Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.
Inclusion & Diversity
26,000 members
EBRG Membership
The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).
Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.