Administrator

Description

Provide a proactive, professional, accurate and efficient administrative support service to the Planning, Regeneration + Infrastructure (PR+I) team based in Birmingham as well as providing remote support to other offices as required, in order to meet demanding timescales and requirements of clients.

Relieve Planners and Surveyors of desk-based administration tasks to enable them to focus on their fee earning activities.

Provide business support to the National Head of Planning Consultancy.

To act as a conduit on business generation initiatives with the bid teams and marketing to ensure a high quality and consistent approach to the business generation initiatives including preparation of tenders/pitches as part of the team.

• Printing and collating reports, binding and producing electronic versions to particular client requirements using PDF software
• Assisting Directors in collation of monthly fee reporting and ad hoc data collation as required along with business support required for updating Board reports and other Group reporting.
• Acting as liaison and point of contact in respect of incoming calls to the PR+I Team.
• Producing accurate letters and reports in both hard copy and electronic formats as required from audio dictation or formatting and amending documents produced by others, ensuring all work produced is to the highest standards and to agreed deadlines.
• Providing ad hoc administrative cover to other teams during busy periods and holidays
• Opening new files for the team in accordance with divisional requirements (both electronic and paper based as required) and utilising in-house systems 3 to check conflicts of interest
• Updating internal databases with information as required
• Confidently deals with enquiries from clients and the general public
• Assisting in bid preparation when required in either Word, Excel or PowerPoint formats
• Maintaining efficient filing systems in accordance with internal business management systems standards (Quality Assurance) and dealing with archiving of files on a regular basis
• Utilising internal systems (Ebis) to open new jobs, produce invoices and monitor and deal with disbursements
• Undertaking day to day administrative tasks within the Department including photocopying, scanning, filing of documents, production of OS Maps
• Managing key contact and client targeting data for business generation purposes
• Attending team meetings and reporting updates on all housekeeping matters related to internal debt/disbursement management if appropriate and updates on internal audit/compliance for the respective teams.

Requirements

We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience.

Interpersonal Skills

Technical Skills

Communication Skills

• Demonstrates ambition and commitment to self development Analytical Reasoning
• Demonstrates good attention to detail by regularly producing carefully prepared, accurate work
• Demonstrates co-operation and willingness to work with others
• Demonstrates knowledge of the services provided by LSH Group
• Presents a professional image when dealing with clients
• Thorough working knowledge of IT systems, particularly of Microsoft 365 packages including Word, Excel, PowerPoint, Teams and Outlook as well as Adobe Acrobat
• Demonstrates and understands the requirements of the customer
• Able to co-ordinate busy workload and manage surveyor’s diaries and meetings
• Speaks to others with ease and clarity
• Capable of working under strict timetables and dealing with a heavy and demanding workload Customer Focus
• Uses thorough and effective data gathering techniques in all aspects of the work Organisational Focus
• Demonstrates good, confident social behavioural skills
• Able to work within a team environment, as well as on their own initiative

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance