Full‑service third‑party property management firm specializing in multifamily and housing communities.
Maintain community grounds, clean common areas, assist with unit turnover, and ensure safety.
6 days ago ago
Junior (1-3 years), Entry-level
Full Time
Austin, TX
Onsite
Company Size
850 Employees
Service Specialisms
Property Management
Real Estate Services
Asset Management
Leasing
Investment Services
Sector Specialisms
Student Housing
Multifamily Property Development
Property Development
Acquisitions
Construction
Property Management
Leasing
Marketing
Role
Description
lock management
gate inspection
service requests
make‑ready
community cleaning
hazard reporting
Distributes notices and communications to residents, as necessary.
Changes all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards.
Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager and assists the make-ready specialist in the turn process.
Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are always neat and free of litter.
Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
Complies with Capstone’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
Requirements
customer service
resident relations
complaint handling
Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
criminal history check required; convictions for illegal drug use, public indecency, theft, or crimes against persons/property disqualify.
drug screening required; positive test for illegal drugs or alcohol abuse results in disqualification.
Company
Overview
1969 Founded
Year Established
The company was established in 1969 as a dedicated third-party property manager.
40,000+ Units
Managed Rental Properties
Oversees approximately 40,000 rental units across nearly 80 cities nationwide.
Steered clear of real estate ownership to eliminate conflicts of interest, focusing solely on property management.
Handles diverse housing types—from conventional and luxury apartments to tax-credit, student, and senior communities.
Guides properties from pre-acquisition due diligence through lease-up, stabilization, and full-service management.
Offerings include repositioning projects, new construction lease-ups, and compliance with affordable housing programs.
Blends regional presence with personalized service to deliver tailored management in each market.
Typical projects span new mid/high-rise developments, rehab and value-add initiatives, and specialized affordable housing.
Culture + Values
Performance Excellence: We strive for successful outcomes through detailed planning and thoughtful execution.
Embrace Change: We are open minded to change and strive for constant improvement.
Provide Rewarding Careers: We value meaningful work, recognize contributions, embrace growth and value balance.
Encourage Thoughtful Leadership: We empower team members, seek feedback, and value open communication and clear goal setting.
Work as a Team: We work as a team knowing that collaboration leads to better decision-making.
Do What is Right: We are fair, honest, and accountable.
Environment + Sustainability
Headquarters is LEED Gold and Energy Star rated and entirely powered by photovoltaic panels.
Committed to reducing carbon emissions and limiting energy and water consumption across property operations.
Improving property operations to produce as clean an environmental footprint as possible.
Inclusion & Diversity
3.6/5 Rating
Employee Satisfaction Score
The company's diversity and inclusion efforts have been rated 3.6 out of 5 by employees on Glassdoor.
No publicly stated DEI strategic goals found; internal rating reflects moderate employee sentiment.