General Manager

Description

This role provides full oversight across estimating, sales, field operations, safety, and back-office functions to deliver consistent margin performance, exceptional customer service, and efficient project execution. The ideal candidate brings deep experience in construction or specialty-trade operations, has led complex, multi-team environments, and excels at building scalable systems, developing leaders, and driving operational excellence.

• Communicate clearly and directly, fostering trust with employees, customers, and partners.
• Build and maintain long-term relationships with owners, architects, property managers, and strategic partners.
• Support growth through referral-based work and selective competitive bidding strategies.
• Build strong relationships with both union and non-union employees, fostering a culture of trust, respect, and autonomy.
• Champion a best-in-class safety culture in partnership with industry associations and internal field leadership.
• Oversee day-to-day operations across commercial construction, specialty fabrication, service & repair, and project-based work.
• Drive continuous improvement in workflows, communication, and execution standards.
• Partner with senior finance leadership on forecasting, job costing, budgeting, and margin performance.
• Collaborate with ownership on long-term strategy, growth planning, and organizational structure.
• Support workforce planning, apprenticeship development, and effective crew utilization.
• Represent the organization with professionalism and integrity, reinforcing its reputation as a trusted contractor.
• Ensure consistent execution of safety protocols, training programs, site inspections, and compliance audits.
• Directly lead superintendents, sales/estimating teams, and key office functions.
• Lead the full project lifecycle, including bidding strategy, scheduling, materials planning, and quality assurance.
• Ensure projects progress safely, efficiently, and profitably through strong coordination between estimating, project management, superintendents, and field crews.
• Ensure strong financial discipline across estimating, change orders, project management, and billing.

Requirements

• Experience working with or leading union labor strongly preferred.
• Proven success managing safety programs, job costing, scheduling, and customer communication.
• Ability to manage multiple projects, teams, and priorities simultaneously.
• Capacity to modernize systems and processes while preserving proven practices and legacy strengths.
• Strong operational background leading field teams, superintendents, and complex, multi-phase construction projects.
• Exhibit high emotional intelligence, humility, and the ability to earn credibility with a tenured workforce.
• Strong operational judgment and critical thinking skills.
• 20+ years of progressive leadership experience in commercial roofing, industrial construction, mechanical contracting, or a related project-based industry.
• Demonstrate a hands-off, empowering leadership style focused on developing people rather than micromanaging.

Benefits

• Comfort operating in a family-owned or closely held business where culture and relationships matter.

Training + Development

Interview process

Visa Sponsorship

Security clearance