ELECTRIC POWER GENERATION (EPG) SERVICE SUPERVISOR at Carter Machinery in Elkridge, MD | USD75,000-90,000 | Kablio

Role

Description

customer experience

confidentiality

Promote a positive customer experience.
Must ensure procedures are followed to secure a high level of confidentiality.

Requirements

microsoft office

heavy equipment

caterpillar

mechanical aptitude

college degree

5 years

Physical requirements must be met for the EPG Service Supervisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a EPG Service Supervisor in Elkridge, Maryland. The EPG Service Supervisor job is responsible for serving as a team leader, ensuring the successful operation of the department and meeting customers’ needs at the highest level. The individual in this role will organize, communicate, and delegate responsibilities while setting priorities, coaching Service Advisors and providing technical expertise. Seeking candidates with a minimum five years’ of service related experience in heavy construction equipment industry. Previous supervisory experience a plus. College degree preferred.

Must be proficient in the use of Microsoft Office products, and able to master other company authorized computer systems as required.
Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands. Requires strong organizational skills.
Strong written and verbal communication skills.
Requires ability to evaluate facts and maintain good judgment when making decisions.
Strong decision making capabilities.
Must be able to maintain a high level of customer satisfaction by identifying and resolving problems promptly.
Frequent travel may be required - overnight or out town via car or airplane.
Thorough knowledge of repair and servicing heavy equipment and components.
Strong mechanical aptitude.
Working knowledge of Caterpillar requirements for machine maintenance.

Benefits

Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans including overtime.

Compensation Range: $75,000 - $90,000 a year

Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Employee referral bonus program.
Health, dental and vision insurance.
Tuition reimbursement.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Life and disability insurance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1952

Year Established

Providing reliable and efficient heavy equipment solutions.

A leading dealer for Caterpillar machinery, offering sales, rental, service, and parts.
Known for strong customer support in various major infrastructure projects.
Services extend across energy, utilities, transportation, and industrial operations.
Operates from multiple locations across the U.S., providing a robust network of service and support.
State-of-the-art technology integration with an extensive machinery fleet.
Played a key role in several high-profile projects, demonstrating expertise in heavy civil and infrastructure development.

Culture + Values

Integrity – Our moral character guides our actions.
Commitment – We do what we say we will do.
Excellence – We believe in the unlimited ability to improve.
Teamwork – We harness our combined strengths as individuals.

Environment + Sustainability

Trees Saved

3,655 Trees

Saved by using 100% recycled cardboard shipping boxes from October 2019 to August 2024.

CO₂ Emissions Reduced

215 Tons Prevented

Prevented CO₂ emissions through the use of 100% recycled cardboard shipping boxes from October 2019 to August 2024.

Scope 1 & 2 Emissions Reduced

26% Reduction

Achieved a 26% reduction in Scope 1 and Scope 2 greenhouse gas emissions since 2019 through energy-efficient measures and renewable energy credits.

Supplier Engagement

77% of Vendors

77% of purchased-goods vendors by spend have set science-based targets to reduce emissions by 2027.

Designs and operates facilities to minimize environmental impact, yield life-cycle economic benefits, and pursue LEED® certification.
Conserves energy, minimizes greenhouse gas emissions, reduces pollution and harmful materials, and enhances indoor environments for health and productivity.
Targets Net Zero in direct operations by 2040.
Diverts 67% of operational waste from landfill; pursuing 80% landfill diversion by 2025.
Increased recycled-content plastic packaging by 31% since 2022; aiming for a 50% reduction of virgin plastic packaging by 2030.
Reduced styles requiring additional water wash by 62% since 2019 via water usage reduction strategy.

Inclusion & Diversity

Mar 3-9

Celebration Dates

Celebrates Women in Construction Week, recognizing female employees in various roles with thank-you cards and Amazon gift cards.

Committed to building a workforce that includes DEI initiatives in recruitment, hiring, compensation, benefits, training, promotions, transfers, and terminations.
Fosters a culture encouraging success by hiring, developing, and retaining diverse employees who share Carter’s values.
Ensures differences are valued and everyone has equal opportunity to succeed in a safe environment where employees feel they can bring their authentic selves.
No public gender diversity statistics (e.g., percentage of women) found.

Articles

Careers at Carter Machinery

Carter Machinery Facebook

Role

Description

customer experience

confidentiality

Promote a positive customer experience.
Must ensure procedures are followed to secure a high level of confidentiality.

Requirements

microsoft office

heavy equipment

caterpillar

mechanical aptitude

college degree

5 years

Must be proficient in the use of Microsoft Office products, and able to master other company authorized computer systems as required.
Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands. Requires strong organizational skills.
Strong written and verbal communication skills.
Requires ability to evaluate facts and maintain good judgment when making decisions.
Strong decision making capabilities.
Must be able to maintain a high level of customer satisfaction by identifying and resolving problems promptly.
Frequent travel may be required - overnight or out town via car or airplane.
Thorough knowledge of repair and servicing heavy equipment and components.
Strong mechanical aptitude.
Working knowledge of Caterpillar requirements for machine maintenance.

Benefits

Compensation Range: $75,000 - $90,000 a year

Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Employee referral bonus program.
Health, dental and vision insurance.
Tuition reimbursement.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Life and disability insurance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1952

Year Established

Providing reliable and efficient heavy equipment solutions.

A leading dealer for Caterpillar machinery, offering sales, rental, service, and parts.
Known for strong customer support in various major infrastructure projects.
Services extend across energy, utilities, transportation, and industrial operations.
Operates from multiple locations across the U.S., providing a robust network of service and support.
State-of-the-art technology integration with an extensive machinery fleet.
Played a key role in several high-profile projects, demonstrating expertise in heavy civil and infrastructure development.

Culture + Values

Integrity – Our moral character guides our actions.
Commitment – We do what we say we will do.
Excellence – We believe in the unlimited ability to improve.
Teamwork – We harness our combined strengths as individuals.

Environment + Sustainability

Trees Saved

3,655 Trees

Saved by using 100% recycled cardboard shipping boxes from October 2019 to August 2024.

CO₂ Emissions Reduced

215 Tons Prevented

Prevented CO₂ emissions through the use of 100% recycled cardboard shipping boxes from October 2019 to August 2024.

Scope 1 & 2 Emissions Reduced

26% Reduction

Achieved a 26% reduction in Scope 1 and Scope 2 greenhouse gas emissions since 2019 through energy-efficient measures and renewable energy credits.

Supplier Engagement

77% of Vendors

77% of purchased-goods vendors by spend have set science-based targets to reduce emissions by 2027.

Designs and operates facilities to minimize environmental impact, yield life-cycle economic benefits, and pursue LEED® certification.
Conserves energy, minimizes greenhouse gas emissions, reduces pollution and harmful materials, and enhances indoor environments for health and productivity.
Targets Net Zero in direct operations by 2040.
Diverts 67% of operational waste from landfill; pursuing 80% landfill diversion by 2025.
Increased recycled-content plastic packaging by 31% since 2022; aiming for a 50% reduction of virgin plastic packaging by 2030.
Reduced styles requiring additional water wash by 62% since 2019 via water usage reduction strategy.

Inclusion & Diversity

Mar 3-9

Celebration Dates

Celebrates Women in Construction Week, recognizing female employees in various roles with thank-you cards and Amazon gift cards.

Committed to building a workforce that includes DEI initiatives in recruitment, hiring, compensation, benefits, training, promotions, transfers, and terminations.
Fosters a culture encouraging success by hiring, developing, and retaining diverse employees who share Carter’s values.
Ensures differences are valued and everyone has equal opportunity to succeed in a safe environment where employees feel they can bring their authentic selves.
No public gender diversity statistics (e.g., percentage of women) found.

Articles

Careers at Carter Machinery

Carter Machinery Facebook