Production Support Technician

Company logo
Renuity
Provides smart home solutions to enhance comfort, convenience, and efficiency.
Install, repair, and support windows/doors/bath fixtures and manage warehouse tasks.
3 days ago ago
$20 - $25
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Contractor
Windsor, CT
Field
Company Size
51 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Bathroom Renovations
Window Replacement
Garage Coatings
Closet Systems
Cabinet Refacing
Roof Replacement
Storage Systems
Role
What you would be doing
repair services
waterproofing
tool operation
inventory control
logistics support
service reporting
  • Occasional lifting and/or moving of items up to 75lbs depending on the role
  • Maintain accurate service records and submit reports for completed jobs.
  • Support delivery logistics and product loading for installation crews.
  • Operate hand and power tools safely and in accordance with company procedures.
  • Inspect, diagnose, and repair residential and commercial windows, doors, showers, and bath systems.
  • Reseal and waterproof fixtures to prevent leaks and damage.
  • Ensure compliance with safety guidelines, building codes, and manufacturer specifications.
  • Communicate effectively with customers regarding service needs, options, and maintenance recommendations.
  • Track damaged/missing items and assist with inventory control and logistics.
  • Perform both warranty and non-warranty service with attention to quality and customer satisfaction.
  • Adjust, align, and replace hardware, seals, and glass components.
  • Remaining in a stationary position (e.g., sitting or standing) for extended periods
  • Prepare and stage materials for field jobs.
  • Maintain a clean, safe, and orderly warehouse environment.
  • Identify and resolve leaks, mechanical issues, and operational problems.
  • Assist in maintaining accurate inventory counts and records.
  • Load/unload shipments and organize warehouse inventory.
  • Receive, inspect, and record incoming materials and products.
  • Prepare parts and materials for field service jobs and installations.
What you bring
forklift cert
high school
2-5 years
window installation
computer skills
driver license
  • Warehouse Environment: Industrial setting with exposure to varying temperatures, noise, and moving equipment. May require standing, walking, and handling materials or machinery.
  • Strong mechanical aptitude and troubleshooting ability.
  • Call Center Environment: Shared workspace with frequent phone and computer use. Noise level may be moderate due to multiple conversations occurring simultaneously.
  • Excellent attention to detail, organization, and time management.
  • High school diploma or equivalent (GED) required.
  • Ability to safely operate warehouse equipment (forklift certification a plus).
  • Working indoors and/or outdoors in various environmental conditions
  • Ability to lift and move up to 50-75LBS and work at heights or in confined spaces when required.
  • Office Environment: Professional setting with standard office equipment such as computers, phones, and printers. Noise levels are typically low to moderate.
  • Field-based or Canvassing Environment: Outdoor work in various weather conditions. Requires walking, standing, and interacting with the public. Travel between locations may be required.
  • Frequent movement, including walking, bending, reaching, or climbing stairs
  • 2–5 years of experience in window, door, or bath/shower installation, repair, or warehouse operations preferred.
  • Proficiency with basic computer systems or inventory software.
  • Strong communication and customer service skills.
  • Valid driver’s license and clean driving record (if operating a company vehicle).
  • Use of hands and fingers to operate computers, tools, or equipment
  • Knowledge of window, door, and glass system components and installation techniques.
Benefits
  • Collaborative – We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Numerical Data
Example Figure
Example description of the numerical data.
  • Founded with a vision to revolutionize home automation and smart technology.
  • Renuity offers integrated smart solutions for both residential and commercial spaces.
  • Their solutions optimize energy use, increase convenience, and improve overall quality of life.
  • Focused on creating innovative home experiences with cutting-edge technology and design.
  • Has a strong presence in the energy and utilities sectors, providing sustainable solutions.
  • Specializes in creating custom home automation systems tailored to each client's needs.
  • The company is dedicated to making homes smarter, more efficient, and more secure.
  • Uses advanced technologies like AI and IoT to enhance user control and energy management.
  • Their smart home solutions have been implemented in numerous high-profile projects.
Culture + Values
  • Teamwork is at the heart of everything we do.
  • We bring together the diverse talents of our employees to overcome any challenge.
  • We’re not afraid to take smart risks—finding new ways to better serve our customers.
  • We treat everyone fairly—from customers to partners to employees.
  • We encourage everyone to take ownership of their work and enjoy the results achieved.
Environment + Sustainability
20× stronger
Coating Strength
Commercial epoxy floor coating formula ensures durability and longevity, minimizing environmental impact through reduced waste.
  • Our floor coatings are made in the USA using sustainable materials.
  • Our professional installation services come with a lifetime warranty, reducing the need for replacements and cutting down on material consumption.
  • Our energy-efficient window replacements feature ENERGY STAR certified Low-E glass and multicavity frames, helping to lower heating and cooling demands.
Inclusion & Diversity
2023‑2024
Great Place to Work Certification
The company has been certified as a Great Place to Work for the years 2023-2024, reflecting its commitment to fostering an inclusive and positive workplace culture.
  • Committed to equal opportunity—welcoming candidates from all backgrounds.
  • Provides accommodations under the ADA or similar laws during application and employment.
  • No publicly disclosed gender ratio or specific gender‑based targets.
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