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Estates Coordinator
Premier Estates Limited
Provides administrative support to one Senior Estates Manager or Estates Manager in maintaining properties, including handling resident inquiries, arranging repairs, and organizing meetings.
15d ago
£24,570
Junior (1-3 years)
Full Time
Macclesfield, England, United Kingdom
Hybrid
Company Size
150 Employees
Service Specialisms
Property Development
Project Management
Construction Services
Property Management
Consulting
Sector Specialisms
Residential
Mixed Use
High-rise Apartment Schemes
Sustainable Developments
Converted Mills
Stately Homes
Suburban Housing Estates
Retirement Properties
Role
What you would be doing
insurance claims
contract management
meeting arrangement
document prep
works orders
invoice handling
- Administer and monitor building insurance claims.
- Renew contracts and raise new contracts for contractors providing regular services, such as cleaners / gardeners etc.
- Arrange Annual General Meetings and prepare and distribute minutes based on the Senior Estates Manager’s or Estates Manager’s notes.
- Preparation and distribution of documents to residents and property owners, such as mail shots, site visit summaries and monthly updates.
- Raising works orders for repairs / maintenance works required, based on report from latest site visit.
- Authorise or dispute routine invoices to be paid and escalate large or one off spends to Senior Estates Manager or Estates Manager.
- Assist with the distribution of each development’s annual service charge estimates and accounts.
- Undertake other general duties as required from time to time to assist in the success of Premier Estates.
- Be the first point of contact on the telephone for residents / contractors / clients. Deal with routine matters and pass complex matters to the Senior Estates Manager or Estates Manager.
What you bring
maths gcse
english gcse
microsoft office
customer service
administration experience
organisational skills
- Maths GCSE level 4 (grade C) or above
- Microsoft Office, intermediate (advanced is desirable but not essential)
- Works well under pressure
- Able to work well independently and as part of a team
- Able to prioritise a busy workload
- Administration experience is essential
- Strong organisational skills
- Polite telephone manner
- English GCSE level 4 (grade C) or above
- Customer service and property industry experience is desirable but not essential
- Payday Butties (available in the office)
- Westfield Health cashback plan, inclusive of surgical options
- 25 days of annual leave, with the opportunity to purchase additional holiday days
- Exclusive staff events
- Hybrid Working (after probation)
- Company-wide closure during the Christmas period
- Birthday leave
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- satisfactory dbs check
- satisfactory references
- ability to engage in insurance-related activities checks if required
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Company
Overview
- Was founded with a clear vision to provide exceptional property management services.
- Has grown into a trusted name in the property consultancy and management sector.
- Excels in delivering tailored solutions for residential and commercial properties.
- Is well-known for its hands-on approach and commitment to maximizing the potential of each property.
- Handles a wide range of projects, from residential estates to large commercial complexes, ensuring each one meets the highest standards.
- Has maintained long-lasting relationships with clients across various sectors through strategic property management.
- Stands out for its ability to provide flexible, client-focused services that address unique property challenges.
- We treat every customer as we would wish to be treated ourselves and manage every home as we would like our own home to be cared for.
- We will be courteous, professional, honest, and trustworthy in everything we do.
- Our staff treat everyone equally. Irrespective of race, colour, ethnic or national origins, gender, religion, creed or belief, sexual orientation, or disability.
- Commitment to excellence via "Site Standards," "Safety & Security," "Custodianship of funds," and "Communication."
- Investments in sustainable technologies: CHP, heat recovery, biomass heating, PV solar panels, rainwater harvesting, ground & air source heat pumps, EV charging, wind turbines, insulation, low‑energy lighting, sustainable drainage systems
- Operational focus: energy efficiency (e.g., green roofs at Colindale), water conservation (rainwater harvesting), waste reduction & recycling (e.g., food waste scheme at Palgrave Gardens)
- Accreditations: RoSPA Gold Award for health & safety; ISO 45001 for occupational health & safety; ongoing certifications in sustainable practices
- Target: reduce environmental impact by integrating sustainable tech in management and maintenance—supporting UK net‑zero goals (no explicit net‑zero date stated, but actively aligned with Government’s net‑zero targets)
- Education & engagement: staff training, resident communication, community engagement, encouraging green travel and behaviour
- Staff treat everyone equally regardless of race, colour, ethnic or national origins, gender, religion, creed or belief, sexual orientation, or disability.
- Encouraged culture of respect, inclusion and collaboration throughout developments and workspaces.
- Evidence of inclusion-focused practices in health & safety management (e.g., RoSPA Gold Award, ISO 45001) – though no explicit gender or other demographic statistics provided.
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