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Housekeeping Manager
Pier Sixty-Six
Manage housekeeping operations, staff, standards and guest satisfaction at luxury resort
7d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Fort Lauderdale, FL
Onsite
Company Size
134 Employees
Service Specialisms
Hospitality Services
Marina Management
Event Planning
Catering Services
Residential Development
Food & Beverage Operations
Club Membership Management
Luxury Resort Operations
Sector Specialisms
No specialisms available
Role
What you would be doing
shift supervision
quality inspections
inventory reporting
schedule management
safety enforcement
guest service
- Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards, and procedures.
- Inspects the performance of all housekeeping supervisors, room attendants, house attendants, laundry, and uniform attendants to ensure the department is consistently driving the highest standards set forth.
- Attends meetings when needed to improve product and service excellence and communicate priorities.
- Assists the director in recruiting, training and supervise a team of housekeeping staff and foster a culture of excellence and teamwork.
- Resolves internal and external guest complaints, ensuring complete satisfaction.
- Communicates additions or changes to the assignment sheets as they arise throughout the shift.
- Conducts regular inspections of guest rooms, public areas, and back-of-house areas to ensure adherence to cleanliness and presentation standards.
- Reports inventory and supplies necessary for housekeeping operations adhering to budgetary guidelines to the director of housekeeping.
- Assists the director of housekeeping in managing housekeeping schedules to meet the demands of guest occupancy and events.
- Facilitates projects set forth by the director in an organized and timely manner.
- Checks all equipment used by immediate team members under their responsibility for proper supplies, neatness, cleanliness, and mechanical problems. Instruct designated personnel to correct deficiencies.
- Implements and enforces safety and security measures to protect guests and team members, including training on properly handling chemicals and equipment according to established standards.
- Assists the director in developing and implementing cleaning protocols and standards to ensure the highest level of cleanliness and presentation in guest rooms and public areas.
- Ensures all team members have proper supplies, equipment, and uniforms to perform their duties.
- Works with other departments, such as the front office and engineering, to address guest requests and resolve maintenance issues promptly.
What you bring
alice
hms
hotel software
luxury hospitality
customer service
high school
- Maintains complete knowledge of and comply with all resort and departmental policies, procedures, and standards.
- Proficiency in Alice, HMS management software is preferred.
- Physical mobility and stamina to perform tasks such as lifting, bending, and standing for extended periods.
- Luxury hospitality experince required
- Excellent customer service and communication skills.
- Ability to work independently with minimal supervision and prioritize tasks effectively or as a part of a team.
- Proven experience in a similar role, preferably in a hotel or hospitality environment.
- Fluency in English both verbal and non-verbal. Provide legible communication.
- Knowledge of proper cleaning techniques and chemical handling, as well as requirements and use of equipment is preferred.
- 5 star Forbes standars knowledge preferred
- Maintains complete knowledge of the status of resort room count group arrival, VIPs, special events, and team member job responsibilities.
- Attention to detail and accuracy in financial and administrative tasks.
- Strong proficiency in using hotel management software and computer systems.
- High school diploma or equivalent; additional education in hospitality management or related field is a plus.
- Always maintains positive internal and external guest relations.
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
- Complimentary room nights at CoralTree Hospitality managed properties
- An employee assistance program
- Participation in a 401(k) plan with a company match
- Group medical, dental, vision, life, and disability benefits.
- Complimentary team member meals
- Paid time off/sick time
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$1 billion
Transformation Cost
Investment in modernizing into a luxury resort after acquisition.
17‑story
Tower Height
Its tower redefined Fort Lauderdale's skyline.
400 ft
Max Vessel Length
Accommodates superyachts at the large marina.
13,000 sq‑ft
Spa Size
Features wellness facilities including saunas and fitness.
- Born in the 1950s as a Phillips 66 fuel dock, it evolved into a mid‑century icon with a rotating rooftop lounge.
- Perched on 32 acres by the Intracoastal Waterway, its tower reshaped Fort Lauderdale's skyline.
- Reopened in early 2025 following a $1 billion transformation into a luxury resort.
- Features one of Florida’s largest superyacht marinas with 164 slips and 5,000 ft of dockage.
- Offers a historic rotating Pier Top lounge and a marina foreign‑trade zone.
- Managed by CoralTree Hospitality, blending nostalgic charm with contemporary luxury and waterfront lifestyle.
- No official culture or values statements found on their public website or LinkedIn.
1.1M lbs
Marine Debris Removed
Partnership with 4Ocean has contributed to the removal of over 1.1 million pounds of marine debris globally.
- Collaborates with #1000Mermaids public art project to raise awareness of marine ecosystem restoration via artificial reef sculptures.
- Designed to meet High‑Velocity Hurricane Zone building codes and elevated above centennial flood levels—enhancing long‑term coastal resilience and infrastructure durability.
- No DEI strategy or gender‑related statistics are publicly disclosed.
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