National Credit Controller

Description

The position focuses on managing debtor accounts, investigating and handling disputes, and fostering relationships with customers and internal stakeholders to improve cash collections. You will also produce timely reports, monitor performance against set KPIs, and work to reduce aged debt.

• Manage debtor accounts to ensure timely collection and maintain acceptable debt levels.
• Communicate proactively and reactively with customers and stakeholders to facilitate cash collections.
• Resolve and follow up on disputes, escalating when necessary.
• Generate accurate and timely reports to monitor account performance.
• Review results against KPIs, setting and tracking targets with the manager.
• Reduce aged debt and improve overall recovery rates.
• Effectively prioritize a high‑volume portfolio of debtor accounts.

Requirements

Veolia ANZ is hiring an experienced Credit Controller for a permanent, full‑time role in Arndell Park. Reporting to the National Credit Supervisor, you will join a close‑knit, well‑experienced team tasked with maintaining debtors within company policy limits while protecting investments, maximising cash flow, and minimising losses across Australian debtors.

• Have at least 1 year of credit control or accounts receivable experience.
• Proficient in Microsoft Excel or Google Sheets.
• Demonstrate strong communication and stakeholder management skills.

Benefits

Veolia offers strong career development opportunities, including formal training and exposure to complex systems such as SAP and Salesforce. The company culture is collaborative, with on‑site parking, public‑transport options, a discretionary yearly bonus, and the flexibility to work from home.

Employees benefit from an employee share plan, an Employee Assistance Program covering mental health and other support services, Bupa health insurance discounts, corporate discounts, and volunteer programmes. Veolia promotes a diverse and inclusive workplace, encouraging veterans, Aboriginal and Torres Strait Islander peoples, and candidates from varied backgrounds to apply.

As a leader in environmental solutions, Veolia helps customers preserve and renew natural resources, offering you the chance to build a rewarding career while contributing to a more sustainable future.

• Access career development, formal training, and opportunities to learn SAP and Salesforce.
• Eligible for discretionary annual bonus and flexible work‑from‑home options.

Training + Development

Interview process

Visa Sponsorship

Security clearance