Aids on process improvement, project management and training efforts as needed throughout the organization.
Provide training and guidance to power users and notification to Service Desk when there is significant change in functionality to one of the Document Management applications.
Evaluate business need and work with Solution team to see if there is a business application that can meet their needs.
Facilitate meetings, including requirements gathering and solution design sessions with various business units.
Recommends upcoming application releases, additional modules or add on 3rd party vendor applications that could provide better functionality to the applications that are supported.
Provide timely resolution for the applications under their responsibility for logged user incidents and requests. This includes reaching out to the user and logging issues with the software vendor to work towards resolution in a timely manner.
Ensure that the functionality in the latest release for various Business applications are tested and compatible with the business groups process requirements. Use data analysis to advocate for enhancements within the software with the vendor where needed to lead to process improvement and efficiencies.
Analyze complex business problems and assess how existing systems or business processes can be modified, or new automated systems implemented, to solve them.
Document and maintain standards, processes, and procedures for the applications and process improvements that the BSA is responsible for.
Requirements
3-5 yrs
business analyst
ms office
yardi erp
sdlc
system admin
Demonstrates the ability to effectively manage and switch between competing tasks and projects, aligning individual efforts with the team's priorities while meeting deadlines. Maintains focus and ensures timely progress without sacrificing quality. Keeps managers and co-workers apprised of task status, collaborating and communicating transparently where appropriate.
3-5 years IT experience with minimum of 2 years as a Business System Analyst. Demonstrated experience with relevant business applications, data analysis, and process improvement. Shows motivation to take initiative and learn new tasks quickly. Demonstrated ability to meet deadlines and approach work methodically.
Must have working knowledge of core business applications/development environments, which would be focused in one or more of the following three areas:
Working knowledge of MS-Office, Visio, & Project/Task Management software.
Experience with ERP system; Yardi Voyager or Elevate highly preferred
Demonstrates effective communication skills essential for this role; emphasizes collaboration and clear dialogue within the team and with other colleagues; engages proactively with peers, department members, and any relevant stakeholders to ensure alignment and understanding; fosters a cooperative and transparent work environment; committed to providing timely responses to inquiries and requests, recognizing the importance of prompt and attentive communication in achieving team goals.
SDLC Methods: Has basic understanding of various software development lifecycle methods and applies this knowledge in daily work.
Knowledge relevant to Commercial Real Estate or Accounting software and processes
Be well versed in system admin, user access, application functionality, and business group processes for the applications that they support. Use that knowledge to troubleshoot and figure out the root cause of issues and come up with alternative processes or work arounds.
Adheres to all company and department guidelines and operational processes, including project management, incident management, change management, and knowledge management protocols; possesses basic knowledge of risk management practices and maintains vigilant adherence to cyber and privacy requirements; ensures the integrity, confidentiality, and availability of information in alignment with organizational standards and regulatory mandat
Benefits
401(k) match with immediate vesting
Employee Assistance Program
Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
Best-in-class benefits with affordable employee contribution levels
Ability to purchase company stock at a 15% discount
24 paid volunteer hours and employer charitable match
Career-development resources
Comprehensive wellness program including Headspace and ClassPass memberships
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
specializing in the ownership, management, and development of high-quality retail centers
diverse portfolio of premier shopping destinations strategically located in major metropolitan areas across the United States
creating vibrant shopping experiences, combining well-known retailers with unique entertainment, dining, and lifestyle options
expertise in property development and redevelopment, transforming sites into thriving community hubs
commitment to creating innovative, sustainable spaces, often partnering with national and international brands
standout projects include mixed-use developments integrating retail with residential and office spaces
continues to enhance portfolio through strategic acquisitions and partnerships, ensuring sustained growth and relevance in the evolving retail landscape
Culture + Values
Excellence: people strive for excellence by taking initiative, solving problems, and driving continuous innovation with perseverance.
Relationships: relationships are nurtured internally and externally through respect, collaboration, and open communication.
Optimism: a positive outlook is embraced while embarking on new strategies and overcoming challenges, fostering resilience.
Integrity: people are expected to follow through on commitments, demonstrating humility, honesty, and transparency.
Empowerment: individuals are encouraged to take ownership, make decisions, hold themselves accountable, and challenge the status quo.
Fun: joy and camaraderie are valued within the employee community, with celebrations of successes and the creation of lasting memories.
Environment + Sustainability
2030 Carbon Neutrality
Company Sustainability Goal
Commitment to achieving carbon neutrality for operations and supply chain by 2030.
60% Clean Energy
Energy Procurement Target
Target to generate or procure 60% of energy from clean and renewable sources by 2030.
10% Electricity Reduction
Energy Efficiency Achievement
10% reduction in electricity consumption since 2021, showcasing improved energy efficiency.
54M Gallon Water Reduction
Water Conservation Milestone
Reduction of 54 million gallons of water use since 2021, highlighting water conservation efforts.
Ranked #1 in U.S. Retail for GRESB disclosure (2023) – ninth straight year (now tenth in 2024).
Ranked #23 on EPA Green Power Partnership On‑Site Generation list.
LEED‑Gold and Silver certifications at multiple centers; multiple BREEAM and IREM certifications.
Science‑based carbon reduction: 12% year‑over‑year market‑based emissions drop (2022); 9% location‑based GHG reduction since 2019.
Inclusion & Diversity
Reported creating 'diverse, inclusive and equitable workplaces' but no specific numeric gender statistics publicly disclosed.
LinkedIn and careers page emphasize diversity of thoughts, voices, ideas and people; no data‑driven outcomes available.