Mac Properties provides residential apartment rentals and property management services.
Manage resident accounts receivable, collections, and eviction processes.
14 days ago ago
$18
Junior (1-3 years)
Full Time
Chicago, IL
Onsite
Company Size
200 Employees
Service Specialisms
Property Management
Real Estate Development
Property Leasing
Residential Leasing
Commercial Leasing
Property Maintenance
Renovation
Interior Design
Sector Specialisms
Residential
Apartment Rentals
Renovation
Restoration
Property Management
Commercial Properties
Role
Description
collections
refunds
account maintenance
eviction notices
salesforce logging
write‑offs
Makes regularly scheduled collection requests to residents (via telephone, email, text, etc.) when accounts become delinquent.
Process resident and prospective resident refunds (e.g. refund administration fees for declined residents and double payments from residents).
Responds to client and leasing agent inquiries (written and verbal) regarding resident and prospective resident accounts.
Responsible for maintaining accurate resident financial account records including applying all rent payments, and application fees in accounting software system on a daily basis.
Deliver 5-day notices for non-payment of rent and appear in court for evictions cases if needed.
Organizes and file all applicable reports, leases, and paperwork. Enter all traffic, telephone calls, leases, cancellations, renewals, daily, etc. activity into Salesforce.
Complete write-offs after 60 days on uncollectable balances from former residents and sending to outside collections agency.
Generates and distribute resident communications/notices, including payments, balances and account reconciliations (i.e. late payment notices, small balance letters, eviction notices, returned check memos).
Requirements
bachelor's
2+ years
accounting
microsoft office
salesforce
communication
Education: Bachelor’s degree in accounting or business or equivalent work experience preferred
Great communicator: Providing amazing experiences requires the ability to communicate professionally and through legible writing
Experience: 2+ years of related accounting experience required. Experience in a multi-family property management preferred.
Technology: Strong computer skills including Microsoft Office proficiency, especially Word and Excel. Experience in Salesforce preferred.
Understands, applies, and complies with all company policies and procedures and all federal, state, and local laws.
Benefits
30% Rent Discount for full-time employees.
Opportunities for professional development and career growth.
Robust Benefits package including Medical, Vision & Dental Insurance, 401(K) with Company Match.
Educational Reimbursement.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
criminal background investigation required prior to employment.
Company
Overview
With a vision to provide quality residential spaces, the company has become a key player in urban property management.
The company focuses on curating residential apartment communities, offering a range of units across the cityscape.
With a diverse portfolio, the company has expanded into commercial real estate, providing businesses with prime office locations.
Specializing in transforming urban spaces into modern, comfortable living environments, the company attracts residents from all walks of life.
Known for its meticulous attention to property management, the company ensures both tenants and property owners receive top-notch service.
Its commitment to sustainability and long-term growth has made it a sought-after partner in the real estate sector.
The company consistently strives to blend innovation with community-centered values, positioning itself as a trusted name in property management.
Culture + Values
Creating meaningful, long-term relationships with residents, staff, and vendors.
Providing high-quality homes in exceptional neighborhoods for a superior resident experience.
Offering personalized service and effective communication to all residents.
Committing to sustainability and energy efficiency in managed buildings.
Promoting professional growth and fostering a collaborative, high-performance work environment.
Environment + Sustainability
Net-zero by 2035
Carbon Footprint Target
Striving to balance carbon emissions and reductions across all operations.
Creating energy-efficient homes and buildings.
Employing sustainable building practices and materials.
Implementing energy-saving initiatives like LED lighting, high-efficiency HVAC, and water-saving fixtures.
Continually improving energy performance to meet sustainability standards.
Inclusion & Diversity
Committed to creating an inclusive workplace where diverse perspectives are valued.
Implemented hiring practices to promote a diverse team across all levels of the company.
Regularly evaluates its progress in diversity and inclusion to ensure long-term, meaningful impact.
Specific gender-related statistics and outcomes are not publicly disclosed.