Counter Salesperson - HVAC at Emco Corporation: Plumbing, Hvac, Waterworks, Industrial, Irrigation, Fire Protection in Mount Pearl, Newfoundland and Labrador, Canada | From CAD50,000 | Kablio

Role

Description

stock management

returns processing

order fulfillment

product research

customer service

merchandising

Maintain and clean the counter area including any merchandising displays
Inform the buyer when stocks levels are low
Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
Assist customers who purchase material at the Profit Centre counters
Follow up on backorders with vendors and provide customers accurate delivery dates
Enter, pick, and pack sales orders generated at the counter
Research product for customers and provide recommendations on our assortment of product
Navigate and find a solution for customer concerns and complaints
Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter

Requirements

excel

word

trend

eclipse

2 years

college degree

Ability to learn how to operate material handling equipment
Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
Minimum 2 years Counter Sales Experience in HVAC/R Industry
A minimum of 2 years of experience with customer service or counter sales
Experience working in a fast-paced environment
Ability to learn and operate the applicable software system used to process orders
Outstanding customer service and verbal communication skills
Experience using Trend, Eclipse, Word, Excel, and Outlook
Ability to work well independently and in a team setting
Possess a strong work ethic and a high standard of integrity
Grade 12 diploma or equivalent; College and/or University degree an asset
Excellent relationship building skills with customers, vendors, and teammates
Intermediate math skills with a strong attention to detail

Benefits

Work-life balance and flex time
Participation in our pension plan with employer contributions
A career with a solid, stable company with strong core values
Growth potential with competitive salary, benefits, and profit sharing
Great mentors and on-the-job training

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1906

Year Established

Celebrating over a century of industry experience and leadership in distribution.

100 years

Industry Experience

Demonstrates deep expertise and innovation in serving various sectors.

Provides specialized solutions for commercial, residential, and industrial sectors.
Serves clients nationwide, offering products from plumbing fixtures to complex fire protection systems.
Delivers tailored solutions to meet the specific needs of each project.
Focuses on key sectors like waterworks, fire protection, and HVAC, ensuring efficient and reliable systems.
Known for comprehensive inventory and swift product availability.

Culture + Values

We believe in fostering a culture of collaboration, trust, and accountability.
Our values are built on respect, teamwork, and continuous improvement.
We focus on delivering high-quality service to our customers with integrity and professionalism.
We embrace innovation and continuously strive for better solutions to meet our customers’ needs.
We believe in the safety and wellbeing of our people and a positive work environment.

Environment + Sustainability

2050

Net-Zero Commitment

Aim to achieve net-zero carbon emissions.

Prioritize energy efficiency, waste reduction, and sustainable product solutions.
Promote the use of environmentally friendly products and technologies to reduce environmental impacts.
Support sustainable water usage and implement green building standards.

Inclusion & Diversity

They are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
They strive for diversity across all levels of the organization, including gender, ethnicities, and backgrounds.
They focus on fostering an inclusive culture that supports the development and advancement of all employees.
They have set clear diversity goals for recruitment and retention, actively working to increase gender representation in leadership roles.

Articles

Careers at Emco

About Us

Products & Services

Role

Description

stock management

returns processing

order fulfillment

product research

customer service

merchandising

Maintain and clean the counter area including any merchandising displays
Inform the buyer when stocks levels are low
Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
Assist customers who purchase material at the Profit Centre counters
Follow up on backorders with vendors and provide customers accurate delivery dates
Enter, pick, and pack sales orders generated at the counter
Research product for customers and provide recommendations on our assortment of product
Navigate and find a solution for customer concerns and complaints
Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter

Requirements

excel

word

trend

eclipse

2 years

college degree

Ability to learn how to operate material handling equipment
Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
Minimum 2 years Counter Sales Experience in HVAC/R Industry
A minimum of 2 years of experience with customer service or counter sales
Experience working in a fast-paced environment
Ability to learn and operate the applicable software system used to process orders
Outstanding customer service and verbal communication skills
Experience using Trend, Eclipse, Word, Excel, and Outlook
Ability to work well independently and in a team setting
Possess a strong work ethic and a high standard of integrity
Grade 12 diploma or equivalent; College and/or University degree an asset
Excellent relationship building skills with customers, vendors, and teammates
Intermediate math skills with a strong attention to detail

Benefits

Work-life balance and flex time
Participation in our pension plan with employer contributions
A career with a solid, stable company with strong core values
Growth potential with competitive salary, benefits, and profit sharing
Great mentors and on-the-job training

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found