Business Process Analyst - JSS at Techtronic Industries Emea in Maidenhead, England, United Kingdom | Kablio

Role

Description

requirements documentation

process mapping

uat coordination

impact analysis

roadmap management

data analysis

Work with our BPOs, key users and the technical teams in IT to produce clear and well documented business requirements, process and data flow diagrams and key user guides.
Analyse the impact of the proposed solutions across the end to end process, ensuring the proposed solutions and processes are optimised and well controlled
Facilitate discussions in workshops, obtain business feedback and translate the feed-back into business requirements for the development team
Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users
Work with relevant business stakeholders (including BPOs) to understand and define the as-is and to-be end-to-end business processes and requirements
Maintain the roadmap of change requests and initiatives in the JSS area
Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis
Work with different technical teams in IT to identify the best technological solutions for our JSS teams
Develop integration & user acceptance test scripts to ensure all business requirements are appropriately tested
Produce documentation to support key user training
Review test results to ensure they correspond to the expectations and requirements of the business

Requirements

sap

crm

agile

testing

business analyst

5 years

Ability to communicate (verbal and written) clearly and effectively with both IT and business stakeholders, with proven experience in acting as the “bridge” between the two parties
Ability to travel within Europe desirable
Experience in both waterfall and agile project methodologies a bonus
Skilled at application testing – developing test scripts, reviewing test results
Skilled at process design and improvement
Ability to take a data-driven and analytical approach when understanding and analysing business requirements
Experience and knowledge in SAP essential
Excellent collaboration and communication skills with stakeholders across all levels, ability to communicate technical concepts in a clear and concise manner
Skilled at capturing business requirements, creating user stories and acceptance criteria
Experience and knowledge in CRM applications (SAP-based CRM or Salesforce) highly desirable
Business Analyst qualifications ideal
A minimum of 5 years of proven experience as a business analyst and/or project manager

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Techtronic Industries EMEA is part of a global powerhouse in power tools, offering cutting-edge solutions.
Founded with a focus on innovation, the company specializes in high-performance products across multiple sectors.
A key player in the power tools market, the company is known for its consumer-driven approach to product development.
Their range of products serves both residential and commercial needs, with significant applications in construction and energy sectors.
The company prides itself on delivering products that cater to diverse industries such as utilities and infrastructure.
Financially strong, Techtronic Industries has experienced continuous growth, expanding its global footprint.
Their portfolio includes power tools, outdoor products, and floor care solutions, used worldwide by professionals and consumers alike.
Techtronic Industries EMEA's emphasis on innovation has made it a go-to brand for the latest in power tools and home improvement technologies.

Culture + Values

Customer-First: We are passionate about delivering innovative solutions to meet the evolving needs of our customers.
Excellence: We strive for excellence in everything we do.
Collaboration: We work together to achieve common goals.
Accountability: We take ownership and responsibility for our actions and results.
Innovation: We push the boundaries of innovation to bring new solutions to life.
Integrity: We act with honesty and transparency, building trust with our stakeholders.

Environment + Sustainability

2050

Net Zero Target

Aiming to achieve net-zero carbon emissions by this year as part of their sustainability initiative.

Aims to reduce carbon emissions in line with science-based targets.
Significantly reduced energy consumption in manufacturing processes.
Implemented waste reduction initiatives and focuses on circularity and recycling.
Focuses on sustainable product designs and energy-efficient technologies.
Working on reducing water usage and increasing the use of renewable energy across operations.

Inclusion & Diversity

Promotes gender equality in the workplace.
Has established specific diversity goals with measurable outcomes.
Initiatives aimed at improving the gender balance at all levels of the organization.
Focuses on creating an inclusive work environment that encourages different perspectives.

Articles

Careers

Contacts

ESG Report 2023

Role

Description

requirements documentation

process mapping

uat coordination

impact analysis

roadmap management

data analysis

Work with our BPOs, key users and the technical teams in IT to produce clear and well documented business requirements, process and data flow diagrams and key user guides.
Analyse the impact of the proposed solutions across the end to end process, ensuring the proposed solutions and processes are optimised and well controlled
Facilitate discussions in workshops, obtain business feedback and translate the feed-back into business requirements for the development team
Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users
Work with relevant business stakeholders (including BPOs) to understand and define the as-is and to-be end-to-end business processes and requirements
Maintain the roadmap of change requests and initiatives in the JSS area
Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis
Work with different technical teams in IT to identify the best technological solutions for our JSS teams
Develop integration & user acceptance test scripts to ensure all business requirements are appropriately tested
Produce documentation to support key user training
Review test results to ensure they correspond to the expectations and requirements of the business

Requirements

sap

crm

agile

testing

business analyst

5 years

Ability to communicate (verbal and written) clearly and effectively with both IT and business stakeholders, with proven experience in acting as the “bridge” between the two parties
Ability to travel within Europe desirable
Experience in both waterfall and agile project methodologies a bonus
Skilled at application testing – developing test scripts, reviewing test results
Skilled at process design and improvement
Ability to take a data-driven and analytical approach when understanding and analysing business requirements
Experience and knowledge in SAP essential
Excellent collaboration and communication skills with stakeholders across all levels, ability to communicate technical concepts in a clear and concise manner
Skilled at capturing business requirements, creating user stories and acceptance criteria
Experience and knowledge in CRM applications (SAP-based CRM or Salesforce) highly desirable
Business Analyst qualifications ideal
A minimum of 5 years of proven experience as a business analyst and/or project manager

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Techtronic Industries EMEA is part of a global powerhouse in power tools, offering cutting-edge solutions.
Founded with a focus on innovation, the company specializes in high-performance products across multiple sectors.
A key player in the power tools market, the company is known for its consumer-driven approach to product development.
Their range of products serves both residential and commercial needs, with significant applications in construction and energy sectors.
The company prides itself on delivering products that cater to diverse industries such as utilities and infrastructure.
Financially strong, Techtronic Industries has experienced continuous growth, expanding its global footprint.
Their portfolio includes power tools, outdoor products, and floor care solutions, used worldwide by professionals and consumers alike.
Techtronic Industries EMEA's emphasis on innovation has made it a go-to brand for the latest in power tools and home improvement technologies.

Culture + Values

Customer-First: We are passionate about delivering innovative solutions to meet the evolving needs of our customers.
Excellence: We strive for excellence in everything we do.
Collaboration: We work together to achieve common goals.
Accountability: We take ownership and responsibility for our actions and results.
Innovation: We push the boundaries of innovation to bring new solutions to life.
Integrity: We act with honesty and transparency, building trust with our stakeholders.

Environment + Sustainability

2050

Net Zero Target

Aiming to achieve net-zero carbon emissions by this year as part of their sustainability initiative.

Aims to reduce carbon emissions in line with science-based targets.
Significantly reduced energy consumption in manufacturing processes.
Implemented waste reduction initiatives and focuses on circularity and recycling.
Focuses on sustainable product designs and energy-efficient technologies.
Working on reducing water usage and increasing the use of renewable energy across operations.

Inclusion & Diversity

Promotes gender equality in the workplace.
Has established specific diversity goals with measurable outcomes.
Initiatives aimed at improving the gender balance at all levels of the organization.
Focuses on creating an inclusive work environment that encourages different perspectives.

Articles

Careers

Contacts

ESG Report 2023