Building Operations Service Manager

Description

• Create and update preventive and routine maintenance work orders in Yardi.
• Ensure compliance with environmental, LEED, and energy efficiency standards.
• Schedule shifts and on-call rotations; approve time-off requests.
• Gather quotes for annual contracts (snow removal, HVAC, plumbing) and recommend to Property Manager.
• Conduct life safety equipment testing and evacuation drills per fire code.
• Troubleshoot maintenance issues and respond to emergencies.
• Keep service records and preventive maintenance schedules up to date.
• Ensure OHSA and WHMIS compliance; arrange training as needed.
• Monitor contractor work quality and safety; accompany vendors when required.
• Maintain water treatment systems and logs.
• Support community events and resident satisfaction initiatives.
• Maintain logs for mechanical equipment and seasonal snow removal.
• Manage daily operation and maintenance of mechanical, electrical, and life safety systems.
• Complete work order documentation promptly.
• Perform inspections, boiler and safety checks; document findings.
• Ensure suites are rent-ready and common areas are clean and safe.
• Document and address complaints and emergencies promptly.
• Coach, motivate, and supervise staff; set annual goals.
• Provide excellent resident relations and conflict resolution.
• Hold regular team meetings.

Requirements

• Proficient in Microsoft Office, Yardi, and mobile apps.
• Bilingual (French/English).
• Own hand tools; valid driver’s license and vehicle.
• Strong communication, leadership, and organizational skills.
• OHSA, WHMIS, First Aid; Class 5 Power Engineering (Class 4/3 an asset).
• High school diploma; HVAC courses or certification preferred.
• Ability to read construction drawings; hospitality experience an asset.
• 5+ years in building operations (mechanical, fire safety, electrical, HVAC).

Benefits

• Flexible availability (month-end, weekends, holidays).
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• 3 weeks of vacation per year
• Up to $5,000 annual mental health coverage
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A friendly, welcoming, and supportive culture

Training + Development

Interview process

Visa Sponsorship

Security clearance