Manage lift performance, testing, maintenance, projects, and compliance.
12 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Singapore, Singapore
Onsite
Company Size
557 Employees
Service Specialisms
Facility Management
Integrated Facilities Services
Mechanical and Electrical Engineering
Building Services
Asset Management
Sector Specialisms
Residential
Commercial
Industrial
Retail
Student Accommodation
Facilities Management
Township Management
Real Estate Services
Role
Description
lift testing
inspection reports
defect verification
invoice processing
budget management
complaint handling
Submit inspection reports including verified defects list for GM (EMS)/ Engineers (LMU) to endorse after lift inspection 6a) Submission of monthly Town Council Management report
Process cyclical / project management fee claims of contractor’s invoices & ensure no claim to be left out
Investigate Lift with two breakdowns per month
ARD and LSS / EBOPS (any servicing not done – assist TC to issue warning letter to Lift Company)
Recommend Town Council to impose Agreed Damages for problematic lifts
Plan lift testing schedule before expiry of lifts & return completed schedule each month and submit to SPE and GM / Engineers (LMU) before testing month
Certify upon receipt of RJ/DO documents
Processing of direct invoicing through LIVS after receiving invoices from the Town Council
Attend regular meeting with Lift Companies that are having poor lifts performances 5b) Lift Breakdowns and Complaints
Response to complaints
Verify lift testing defects within 2 working days after lift companies’ rectification.
Ensure lift companies rectify defects
Ensure new lifts are safe for operation before handover
Ensure all handover/DLP defects list are rectified before taking over of new lifts 7) Lift Annual No-Load & 5-yearly Load Testing
Ensure test reports for Lift Acceptance, Hot Test, TMS, LSS, Heat Detector, PTO Certificates are handed over with validity of at least 4 months before expiry month
ARD rendered inoperative (ARDI ). Assist TC to issue warning letter to Lift Company
Updating of lift parts data records upon work orders issued 4) Processing of Invoices for Parts Replacement/ Repair for Lift & EBOPS
Investigate Lift with 2 P- trapped cases per month
Submit the completed handling fee monitoring list to EMS (GM) / Engineers (LMU) by 4th week of April each year
Ensure testing defect letters send out to Lift Companies and ensure Lift Companies rectify defects
Recommend parts for replacement or repair within 2 working days and within the same day for OMS cases.
Joint inspection with Lift Companies on the problematic lifts and ensures lifts are safe to use before they are turning on for public use. Requirements:
Submit longer cyclical budget as and when requested by TC 6c) Support to Town Council & EMS
Remind HDB to inform BCA to change lift owner account to TC account
Highlight to TC any abnormality of new lifts including rescue operation
Ensure lift performance meet TCMR requirement, Green Bands for both categories and Green Band for every Division
Conduct Tool Box meeting fortnightly & submit to EMS monthly for retention 3) Processing of Lift Minor Parts Payment
Assist TC to recommend Agreed Damages cases for Problematic lifts
Attend lift incident/ accident cases & submit report to TC
Follow up with lift companies and submit report to TC for any lift complaints/ breakdowns 6d) Taking Over Of New Lift
Ensure monthly Joint Inspection is carried out
Ensure lift inspection is carrying out by Technicians each month on frequent complaints/ breakdowns/ chronic lifts/ servicing
Assist TC to arrange inspection in between Lift Company & Surbana on TMS Comm. failure
Performing Minor and Major Part Checking after lift companies/ EBOPs Company replaced the affected parts.
Investigate 2 consecutive months Problematic Lift 5c) Using TMS to Monitor
Submit yearly cyclical budget by 15 October of each year
Assist TC to recommend Agreed Damages cases for ARD Failure Percentage and ARD Inoperative (ARDI cases)
Testing of lifts and prepare lift testing report and defects letter by next working day after lift tested.
Communicate the WSH requirement to Technicians half yearly and ensure document of the communication is done
Submit test report including verified defect letters for Engineers (LMU) to endorse after defects rectified 2) Project Management Fee/ Work Place Health & Safety
Assist TC for lift cyclical and routine Budget / Expenditure 6b) Cyclical works
Requirements
diploma engineering
pumps
fire protection
lift testing
ms excel
travel
Good interpersonal skills
Willing to travel to different sites
Knowledge of pumps, water pipes, water tanks & fire protection system is preferred
To achieve minimum monthly P-Trapped rate
Independent and versatile
Diploma in Mechanical / Electrical Engineering
All lifts to be tested including submission for PTO before the expiry month
Minimum 1 year of experience in mechanical related field preferred
Basic computer knowledge and proficiency in MS Word and Excel
Ensure TMS is operational & status can be seen at EMSU and at TC LTMS
Benefits
No outstanding or uncertified invoices for the financial year
No double issue of invoices for the financial year 5a) Lift Performances
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
10 of 19
Townships Managed
Handles a significant portion of Singapore's townships, showcasing its extensive reach and expertise.
SGD 135M–140M
Annual Revenue
Demonstrates the company's substantial financial strength and market impact in facilities services.
Founded in 1988 as a JV between HDB and Keppel Land, EM Services began its journey managing public housing estates.
Over the decades it expanded into a leading township manager, handling hundreds of thousands of residential, retail, market stalls, and parking lots.
Its integrated services span property management, engineering works (lifts, M&E, playgrounds), contracts & project management, real estate solutions, and student accommodation.
Major contracts include large-scale estate maintenance, cyclical upgrades, township-wide improvement works, and smart-ECO community projects.
Its engineering arm delivers critical mechanical, electrical, and lift services, while its real estate unit oversees leasing, sales, and student housing across residential and industrial properties.
It runs a 24/7 ISO-certified call centre to support estate operations, blending on-site services with tech-enabled responsiveness.
It holds significant recognition—e.g., multiple “Singapore’s Best Employers” listings—and continues to pioneer community-centric infrastructure, like tensile pavilion projects in public parks.
Culture + Values
Customer-centricity
Collaboration and Teamwork
Excellence
Integrity
Innovation
Environment + Sustainability
2050 Target
Net Zero Carbon Emissions
Commitment to achieving net zero carbon emissions.
Implementation of energy-efficient technologies and processes.
Adoption of green building practices in operations and services.
Active monitoring and management of environmental impact.
Promotion of sustainable operations through waste reduction and recycling initiatives.
Inclusion & Diversity
fosters a diverse and inclusive workplace with a focus on equal opportunities.
Regular employee training programs on inclusion and cultural awareness.
Gender diversity initiatives to increase female representation in leadership roles.
Tracking gender-related data, with an ongoing effort to balance gender representation in all levels.