Director, Digital Twin & Capacity Management Platforms

Description

• Partner closely with Capacity engineers, Sales teams, GTST, etc. to understand challenges, opportunities, and future requirements
• Partner with Global Operations leaders to define and execute a digital product strategy that supports Strategic Capacity Management business function
• Ensure alignment with enterprise-wide architecture, cybersecurity, sustainability, and cloud
• Own the full product lifecycle for digital solutions enabling Strategic Capacity Management—including Digital Twin of IBX, Capacity planning tools, Predictive Capacity Analytics and automation frameworks
• Utilize data analytics and customer feedback to inform decision-making and drive continuous improvement
• Monitor emerging trends in infrastructure technology, cloud-native operations, and data center innovation to maintain a competitive edge
• Build and lead a team of product managers and technical delivery partners focused on delivering reliable, high-performance products and platforms
• Translate Capacity planning goals—such as efficient space and power utilization, capacity forecasting, Digital Twin, 2D and 3D design, and automation—into a product roadmap that enables scale, visibility, and operational control
• Prioritize features and investments to support availability, reliability, automation, compliance, and operational transparency
• Drive automation, AI/ML, and data-driven decision-making to reduce lead to cash cycle and enable capacity forecasting, and cost optimization in global operations
• Build, coach and expand the teams to support business success
• Lead cross-functional initiatives that improve operational efficiency, reduce technical debt, and modernize legacy systems
• Serve as the strategic interface between the Digital & Innovation organization and Global Operations, ensuring digital solutions meet real-world operational needs of Capacity planners, engineers and customers

Requirements

• Deep understanding of global infrastructure operations, data center environments, and related operational systems and tools
• Is a transformational leader who excels at driving bold and meaningful change at scale and across multiple dimensions
• 15+ years of experience in technology leadership or product management,
• Familiarity with Digital Twin, Capacity planning and forecasting, 2D and 3DSpatial technology
• Strategic thinker with a customer-centric mindset and a passion for innovation
• Proven experience delivering digital solutions for mission-critical environments with high demands on uptime, security, and compliance
• Ability to provide thought leadership, think strategically and effectively communicate vision and influence across the organization
• Bachelor’s degree in Information Technology or a related field; Masters or advanced degree preferred
• Adept at inspiring behavior change through motivating teams, planning initiatives, designating priorities, and being decisive when faced with ambiguity
• Excellent problem-solving ability to understand business stakeholder needs ,drive prioritization, and deliver systems
• Ability to be data driven, decisive, execution-focused and results-oriented to ensure strategy translates to outcomes
• Demonstrated ability to collaborate and partner effectively with executive stakeholders, especially in complex, matrixed organizations

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance