MAILROOM CLERK (FULL TIME) at Ssc Services For Education in Scranton, PA | USD16-17 | Kablio

Role

Description

courier tracking

mail processing

hazardous packaging

shipment verification

record keeping

sop compliance

Follows established customer inquiry processes and responds to customer needs and requests.
Identify Theft Protection
Researches and routes unidentified and generic mail.
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
Receives, logs, delivers and tracks messenger items.
Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
Coordinates, stages, and transports bulk mail items.
Follows all processes established in the client standard operating procedures (SOP’s).
Maintains accurate records of customer inquiries and fulfillment of requests.
Monitors packages for hazardous and suspicious materials.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.

Requirements

shipping software

customer service

mailroom

dg certificate

shipping knowledge

high school

Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)
Relevant prior customer service experience.
Requirement: Mailroom experience preferred.
Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
High School diploma or equivalent.

Benefits

Perks: SSC invests in our employees with training and growth opportunities, but the benefits don’t stop there, SSC offers a comprehensive benefits package and we are also excited to offer same day pay! At SSC we truly believe that our people are our greatest asset.
Discount Marketplace & Employee shopping program
Life Insurance/AD
Pet Insurance
401K with Company Match
Medical/Dental/Vision Insurance
Disability Insurance
Pay Range: $16.50 per hour to $17.00 per hour
Associate Shopping Program
Health and Wellness Programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1969 Founded

Year Established

The company was established in Knoxville in 1969.

660% Growth

9-Year Revenue Increase

The company experienced a 660% revenue increase over nine years, marking significant growth.

Serving over 170 academic partners across the U.S., managing millions of square feet and thousands of acres.
Professional teams provide custodial cleaning, grounds management, and equipment maintenance with cost-saving solutions.
Projects include daily upkeep and large-scale infrastructure upgrades like HVAC and steam-plant improvements.
Headquartered in Tennessee, with a nationwide impact on K-12 schools and universities.
Recognized for highlighting staff excellence, including award-winning supervisors and innovative recognition programs.

Culture + Values

662% growth

Revenue Expansion

Achieved significant top-line growth over nine years.

98% retention

Client Loyalty

Maintained a high client retention rate, indicating strong customer satisfaction.

9,300+ employees

Staff Strength

Operates with a large team spread across numerous clients.

Initiatives like autonomous equipment and innovation in drone and robotic technology to empower staff and engage students
Support for staff development through annual scholarships for continuing education and trade careers

Environment + Sustainability

53 Million Pounds

CO₂ Eliminated

Carbon emissions reduction achieved through transitioning to electric and energy-efficient equipment.

125 Million Gallons

Water Saved

Annual water conservation through smart irrigation techniques.

66% Reduction

Salt Usage

Decrease in winter salt application using smart salting techniques.

266,734 Bottles

Saved Annually

Plastic bottles diverted from landfills using 100% recycled materials.

Use of chemical-free cleaners, bamboo handles, reusable microfiber cloths, and electric handheld tools.
Conducts baseline energy and water usage assessments and preventive maintenance plans for partner schools to optimize conservation.

Inclusion & Diversity

5-Member Council

Diversity, Equity & Inclusion Action Council

A dedicated group responsible for driving the organization's DEI initiatives and ensuring measurable progress toward inclusive goals.

Build a culture that values unique talents, backgrounds, and experiences
Create a culture where all associates feel appreciated and empowered to ignite change
Promoting women in facilities careers and recruiting diverse talent to reflect client communities

Articles

Our Services

About Us

Role

Description

courier tracking

mail processing

hazardous packaging

shipment verification

record keeping

sop compliance

Follows established customer inquiry processes and responds to customer needs and requests.
Identify Theft Protection
Researches and routes unidentified and generic mail.
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
Receives, logs, delivers and tracks messenger items.
Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
Coordinates, stages, and transports bulk mail items.
Follows all processes established in the client standard operating procedures (SOP’s).
Maintains accurate records of customer inquiries and fulfillment of requests.
Monitors packages for hazardous and suspicious materials.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.

Requirements

shipping software

customer service

mailroom

dg certificate

shipping knowledge

high school

Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)
Relevant prior customer service experience.
Requirement: Mailroom experience preferred.
Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
High School diploma or equivalent.

Benefits

Perks: SSC invests in our employees with training and growth opportunities, but the benefits don’t stop there, SSC offers a comprehensive benefits package and we are also excited to offer same day pay! At SSC we truly believe that our people are our greatest asset.
Discount Marketplace & Employee shopping program
Life Insurance/AD
Pet Insurance
401K with Company Match
Medical/Dental/Vision Insurance
Disability Insurance
Pay Range: $16.50 per hour to $17.00 per hour
Associate Shopping Program
Health and Wellness Programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1969 Founded

Year Established

The company was established in Knoxville in 1969.

660% Growth

9-Year Revenue Increase

The company experienced a 660% revenue increase over nine years, marking significant growth.

Serving over 170 academic partners across the U.S., managing millions of square feet and thousands of acres.
Professional teams provide custodial cleaning, grounds management, and equipment maintenance with cost-saving solutions.
Projects include daily upkeep and large-scale infrastructure upgrades like HVAC and steam-plant improvements.
Headquartered in Tennessee, with a nationwide impact on K-12 schools and universities.
Recognized for highlighting staff excellence, including award-winning supervisors and innovative recognition programs.

Culture + Values

662% growth

Revenue Expansion

Achieved significant top-line growth over nine years.

98% retention

Client Loyalty

Maintained a high client retention rate, indicating strong customer satisfaction.

9,300+ employees

Staff Strength

Operates with a large team spread across numerous clients.

Initiatives like autonomous equipment and innovation in drone and robotic technology to empower staff and engage students
Support for staff development through annual scholarships for continuing education and trade careers

Environment + Sustainability

53 Million Pounds

CO₂ Eliminated

Carbon emissions reduction achieved through transitioning to electric and energy-efficient equipment.

125 Million Gallons

Water Saved

Annual water conservation through smart irrigation techniques.

66% Reduction

Salt Usage

Decrease in winter salt application using smart salting techniques.

266,734 Bottles

Saved Annually

Plastic bottles diverted from landfills using 100% recycled materials.

Use of chemical-free cleaners, bamboo handles, reusable microfiber cloths, and electric handheld tools.
Conducts baseline energy and water usage assessments and preventive maintenance plans for partner schools to optimize conservation.

Inclusion & Diversity

5-Member Council

Diversity, Equity & Inclusion Action Council

A dedicated group responsible for driving the organization's DEI initiatives and ensuring measurable progress toward inclusive goals.

Build a culture that values unique talents, backgrounds, and experiences
Create a culture where all associates feel appreciated and empowered to ignite change
Promoting women in facilities careers and recruiting diverse talent to reflect client communities

Articles

Our Services

About Us