Global leader in electrification, automation and digitization for industries, infrastructure and buildings.
A typical day includes performing pre-site preparations, equipment startups, repairs, preventive maintenance, and field modifications. Representatives work closely with customers, electricians, sales partners, technical support and district service teams to solve issues and generate detailed service and expense reports, as well as preventive maintenance and startup documentation.
On certain days the role expands to traveling across the region or country to provide local support, assisting senior technicians on larger system startups, and collaborating with project managers on high-complexity projects. Representatives may also act on behalf of the District Service Manager to address operational challenges.
Field Service Representatives at Schneider Electric play a pivotal role by collaborating with customers, team members, and third-party partners to deliver assembly, startup, diagnostic, repair and preventive maintenance services for both company-owned and third-party equipment. The organization equips its representatives with product training, digital and physical tools, service vehicles, uniforms, mobile devices and laptops to ensure effective performance.
Candidates should possess an Associate’s degree, trade or vocational certification, military training, or comparable experience in electrical disciplines, along with the ability to read blueprints and schematics. At least two years of field service repair experience with UPS systems, power distribution, ATS, or related equipment, and a solid understanding of AC and DC power principles are required.
Strong safety practices are essential, including lockout/tagout procedures, NFPA-70E or OSHA knowledge, and timely completion of safety training. The role demands physical stamina for tasks such as bending, stooping, lifting up to 40 lb, and working in extreme weather conditions or confined spaces.
This full-time, U.S.-based position offers a compensation range of $66,000 to $99,000 per year, which includes base salary and a short-term incentive. Pay within the range is determined by performance, skills, experience, and education. Schneider Electric also provides a comprehensive benefits package that includes medical, dental, vision, life insurance, flexible work arrangements, paid family leave, 401(k) with match, benefit credits, stock purchase options, military leave, 12 holidays and 15 days of paid time off.
The position is site-based with a guaranteed 40-hour workweek plus overtime, and most assignments occur at customer locations. Occasional non-standard hours may be required, and travel can involve regional or nationwide trips, including overnight stays.
New hires receive eight weeks of paid in-person training at Schneider’s state-of-the-art facility in Dallas, Texas, followed by online modules and mentorship from a local area guide. This structured onboarding ensures continuous learning and skill development.