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Customer Care Lead
Miter Brands
Lead customer care team, resolve escalated issues, improve service metrics.
10 days ago ago
$25 - $30
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Phoenix, AZ
Office Full-Time
Company Size
900 Employees
Service Specialisms
Residential window manufacturing
Door manufacturing
Energy‑efficient products
Manufacturing operations
Customer service
Innovation
Sustainable products
Sector Specialisms
Residential
New Construction
Replacement
Role
Description
team lead
data records
collaboration
metrics tracking
training
escalation
Requirements
crm
microsoft office
customer service
leadership
communication
degree
Benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Culture + Values
100% Safety
Safety Commitment
Ensuring safe operations through OSHA VPP Star sites and raising industry standards.
100% Testing
Quality Assurance
Commitment to rigorous audits, seamless quality, and continuous improvement across manufacturing processes.
Environment + Sustainability
$600/year
Tax Credits Savings
ENERGY STAR® Most Efficient products qualify for up to $600 in annual tax credits for homeowners.
40% reduction
Material Use Reduction
Diamond Glass product reduces material use by up to 40%, enhancing sustainability.
Inclusion & Diversity
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