Helpdesk Technician
Gsi Environmental Inc.
Provide on‑site IT support for the Irvine office, handling user issues and equipment.
3 days ago ago
Junior (1-3 years)
Full Time
Irvine, CA
Onsite
Company Size
277 Employees
Service Specialisms
Environmental Consulting
Remediation Services
Engineering
Environmental Compliance
Site Investigation
Risk Assessment
Sector Specialisms
Energy
Minerals
Oil and Gas
Petrochemical
Industrial
Water
Minerals
Real Estate
Role
What you would be doing
desktop support
user management
av support
asset inventory
ticketing
hardware setup
- Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, applications, and network connectivity
- Assist in maintaining user accounts, email, and access permissions
- Support conference room technology, video conferencing tools, and AV equipment
- May require occasional after-hours or weekend support during upgrades or outages
- Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization-wide IT projects.
- Maintain and update IT asset inventory and software licensing records
- Routine collaboration with the Houston-based IT team and remote support to West Coast teams/offices
- Maintain technical documentation and user guides for common issues and solutions
- Provide first-level technical support to users via in-person assistance, phone, email, or chat
- Log, track, and document all help desk requests using the company’s ticketing system
- Escalate unresolved issues to the appropriate internal teams or third-party vendors
- Set up and configure hardware and software for new hires and assist with IT onboarding
What you bring
associate degree
comptia a+
microsoft 365
windows os
problem solving
customer service
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- Excellent customer service and communication skills
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
- Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar (plus)
- Strong problem-solving skills and the ability to clearly explain technical issues to non-technical users
- Proficiency with Windows OS, Microsoft 365, and common business applications
- Familiarity with networking fundamentals (DNS, DHCP, VPN, etc.)
- Standard office environment with occasional lifting of equipment (up to 25 lbs)
- On-site presence required 5 days a week in the Irvine office
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1986
Company History
The company was established in Houston as a small technical consultancy.
- GSI Environmental grew into an international firm solving environmental puzzles.
- From its headquarters in Texas, the company tackles projects across multiple continents.
- Renowned for data-driven fieldwork, GSI specializes in groundwater, air, stormwater, and wastewater permitting to support industrial and property development.
- Typical projects include complex site investigations, remediation efforts, and environmental permitting for industrial operations and infrastructure.
- GSI blends hands‑on engineering with advanced hydrologic and toxicological modeling—especially in aquatic science and PFAS impact analysis.
- Its nimble size allows entry into both high‑stakes industrial sites and precise water‑resource modeling, making it a go‑to for regulatory and engineering challenges.
- Despite its lean structure, GSI maintains satellite offices across the U.S. and serves clients on four continents, delivering local expertise with global reach.
- Exceptional client service
- Technical and regulatory expertise
- Ability to lead complex projects typical of larger firms
- Flexible work environment with optional remote work
- On‑the‑job training, mentorship, and professional development opportunities
- Develops comprehensive GHG inventories covering Scope 1, 2, and 3 emissions following GHG Protocol and ISO 14064‑3 standards
- Offers tailored decarbonization strategies and roadmaps with advanced modeling and cost–benefit analyses
- Facilitates access to Renewable Energy Certificates and verified carbon offsets to support net‑zero ambitions
- Supports clients in setting science‑based targets aligned with the Paris Agreement
- Provides life‑cycle analyses and Environmental Product Declarations to quantify environmental impacts
- Net‑zero target for operations not explicitly stated on public website
- No publicly available information regarding DEI strategy or gender statistics on website or LinkedIn
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