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Community Leasing Associate - Affordable (Bilingual)
Fairfield Residential
Leasing associate handling sales, customer service, and operations for affordable housing.
6d ago
$17 - $22
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Austin, TX
Onsite
Company Size
500 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Consulting
Sector Specialisms
Multifamily Real Estate
Sustainable Communities
Affordable Housing
Resident Services
Social Assistance
Education Services
Health and Wellness Programs
Activity Coordination
Role
What you would be doing
yardi leasing
income verification
lease administration
social media
market research
first contact
- Maintain knowledge about local market conditions; shop local competition.
- Determine the customer’s needs, resolve and/or escalate to a higher level as permitted.
- Use Yardi accounting software manage the leasing process.
- Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
- Complete marketing/advertising tasks including updating social media sites.
- Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents.
- Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process.
- Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates.
- Verifies application information, gathers, and follows up on all verification of income, as required for LIHTC and/or HUD programs. Forwards to property manager for final approval.
- Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems.
What you bring
high school
customer service
math skills
microsoft office
yardi
flexible schedule
- Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
- High school diploma or equivalent required.
- Minimum of one year experience in a customer service, sales, or retail position required
- Professional verbal and written communication skills required
- Knowledge of tax credit, fair housing, and trade practices a plus.
- Strong math skills required
- Ability to work a flexible schedule to include weekends, evenings, and some holidays.
- Ability to close a sale is highly preferred
- Experience or knowledge in leasing or real estate a plus.
- Knowledge of Low Income Housing Tax Credit (LIHTC) preferred
- Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel required
- Experience using Yardi or other related property management accounting software a plus.
- Matched 401(k)
- Life insurance
- Medical, dental & vision insurance
- Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
- Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
- Flexible spending account
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to create exceptional residential communities across the country.
- Specializes in real estate investment, development, and property management with a focus on residential properties.
- Has a strong presence in the U.S. real estate market, operating in numerous key urban and suburban locations.
- Acquires and develops multifamily residential properties, ensuring high standards of design and quality.
- Over the years, has become known for creating livable, sustainable communities that enrich the lives of their residents.
- Recent projects include modern residential buildings that cater to diverse lifestyles, offering luxury amenities.
- Partners with leading financial institutions to fund and manage a diverse portfolio of properties.
- Stands out for its innovative approach to urban living, with a keen eye on community integration and sustainability.
- We do the right thing, even when it's not the popular thing.
- We treat our clients, partners, customers, and associates with dignity and respect.
- We are motivated, energized and act with conviction.
- We do what we say we are going to do.
- We are open and honest in all we do.
- We operate with a purpose: partnership for the long term, in an open-dialogue environment encouraging ideation and growth.
2006 LEED Gold
Sustainability Milestone
Achieved first LEED Gold certification, a significant accomplishment in green building design.
- Formal ESG strategy launched with Living Green® program since 2007.
- Continued property-level sustainability certifications through LEED and ENERGY STAR® initiatives.
- Conducts environmental action cycle every 3 years, focusing on reducing energy consumption, upgrading appliances, and implementing water conservation measures.
- Features at communities include water bottle refill stations, WaterSense aerators, high-efficiency washers, leak detection systems, low-flow fixtures, and timed water features.
- Additional eco-measures include faucet aerators, water recycling for irrigation, reclaimed water use, irrigation audits, onsite recycling, recycled-paper products, green paper towels, battery disposal, recycled/material carpet, bike storage, EV charging stations, and rental bikes.
- Tracking ESG metrics via a utility scorecard as of December 31, 2023.
2021
Committee Established
Year the company formalized its Diversity, Equity & Inclusion committee.
10+ Years
Employee Tenure
Average tenure of employees reflecting strong retention rates.
- LinkedIn/Glassdoor reports: culture centered on integrity, mutual respect, transparency, trust; welcoming, collaborative environment; open‑door leadership; promotes from within.
- Employee reviews cite strong career development opportunities, accessible leadership, associate referrals, volunteer time off and wellness days.
- No publicly disclosed gender breakdown or specific numeric statistics were found.
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