Manager of Mitigation Fire and Water Restoration

Description

• Ensure clear communication with office staff, immediate supervisor and fellow technicians
• Maintaining cleanliness of products and equipment to the highest standard
• Continuous on-site job presence and assist in projects
• Identifying areas for improvement and managing relationships with centers of influence
• Managing Customer Satisfaction and representing the brand
• Learn and develop new professional skills in a fast-paced environment
• Communicating and managing customer concerns with GM/Owner effectively
• Managing production, pricing schedules, estimate details & coordinating with the Owner
• Effectively oversee all aspects of the production processes and customers' needs
• Leaving job sites with an orderly appearance and follow uniform and policy guidelines

Requirements

• Experienced in XactAnalysis, Claims Connect, MICA, Dash software platforms
• Ability to identify areas of opportunity among teammates, coaching for growth
• Aptitude with record keeping, recording information and communicating 'the message'
• IICRC certified in ASD, WRT and AMRT
• Strength in team building and establishing lasting relationships with clients and teammates
• Experience with program work from all major insurance carriers
• Understanding of safety guidelines and ability to manage them on site and while traveling
• Experience in equipment, asset and financial management
• Proficient using Xactimate & Symbility/Mobile Claims estimating platforms

Benefits

• Competitive pay, benefits and flexible hours
• Vision insurance
• Life insurance
• Bonus based on performance
• Full health, vision, dental and life insurance benefits
• Referral program
• Health insurance
• Dental insurance
• Opportunity for advancement
• Tuition reimbursement
• Paid time off
• Tuition assistance

Training + Development

Interview process

Visa Sponsorship

Security clearance