Night Manager (2nd Shift)

Description

• Execute City Wide's operational policies, including New-Start, Customer Complaint, and Four-Star Policies
• Ensure proper use of approved cleaning tools and compliance with client procedures
• Review scopes of work to guarantee quality assurance and maintain service standards
• Build strong relationships with Independent Contractors, communicate client priorities, and collaborate on solutions
• Perform client site visits in the evenings ensuring compliance with policies and expectations
• Provide nightly recaps to the Facility Solutions Manager and escalate issues as needed
• Manage inspections, address customer complaints, and oversee new client starts to maintain high levels of satisfaction
• Routed out by the Facility Solutions Manager at 5:00 PM, with site visits typically start between 7:00-10:00 PM

Requirements

• Communication: You excel at building relationships with clients and teams
• Education: High school diploma required; industry experience is a plus
• Skills: Strong leadership, problem-solving, and organizational abilities with a sharp eye for detail
• Experience: 3+ years in management, preferably in commercial janitorial services or a related field

Benefits

• Company iPad and iPhone
• Commission and bonus
• 401k + 4% match
• Hourly $55,000-$65,000
• Dental, medical, and vision benefits
• Life insurance policy
• 8 Paid Holidays + PTO
• Company Cell Phone
• Mileage Reimbursement

Training + Development

Interview process

Visa Sponsorship

Security clearance