Product Support Sales Representative

Description

• Communicate with internal and external customers in a timely manner.
• Work with customers to identify repair options and solutions.
• Provide timely and accurate quotes for parts and service.
• Maintain customer records and equipment population in our CRM (Customer relationship management) system
• Manage jobs and projects
• Manage assigned accounts (credit, billing, payments, and orders)
• Maintain and develop new and existing customer relationships.

Requirements

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages, area, circumference and volume.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral instructions.
• Knowledge of material handling equipment helpful, but not mandatory.
• Must have some computer and keyboard skills.
• Ability to apply concepts of basic algebra and geometry.
• Frequent travel in territory
• Ability to write reports, business correspondence and procedure manuals.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance