ServiceNow Technical Consultant - ITAM / HAM

Description

• You will lead the design, configuration, and implementation of the Common Service Data Model (CSDM) and Configuration Management Database (CMDB) within ServiceNow.
• Implement data governance policies to ensure data accuracy and consistency across the CMDB.
• Collaborate with business stakeholders and IT teams to gather requirements and ensure the CMDB supports business and IT service management processes.
• Ensure compliance requirements are met and provide accurate reporting for audits.
• Drive the adoption of the CSDM framework by providing training and support to stakeholders.
• Monitor and optimize the performance of the CMDB to meet organizational growth.
• Design and implement integrations between ServiceNow CMDB and other enterprise systems to automate data population.
• Identify opportunities for process improvement and lead initiatives to implement enhancements.

Requirements

• Excellent interpersonal and communication skills to work effectively with stakeholders.
• A Master’s or Bachelor’s degree in IT/Computer Science with 5-7 years of relevant experience.
• Strong experience in designing and implementing CSDM/CMDB frameworks.
• Proven track record in IT asset management processes within the ServiceNow platform.
• Ability to work in a fast-paced environment with self-motivation.
• Strong analytical and strategic thinking skills with a service-oriented mindset.

Benefits

• In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme.
• The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, with various attractive programs and learning materials available for this purpose.
• We also offer the possibility to become a Siemens Energy shareholder.

Training + Development

Interview process

Visa Sponsorship

Security clearance