Champion the Customer Experience: Understand the unique challenges of each facility and deliver solutions that improve aesthetics, acoustics, and performance—enhancing the environments where people work, heal, and learn.
Shape solutions that improve real-world environments.
Drive Growth Through Partnership: Align on shared goals and execute joint business plans that drive revenue, margin, and market share.
Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
Deliver Customer-Centric Solutions: Collaborate to identify and close new business opportunities, by uncovering customer needs and delivering tailored ceiling replacement and upgrade solutions.
Daily email formatting, writing, and use with internal and external contacts.
Promote Accountability and Follow-Through: Implement structured follow-up strategies to ensure execution of recommended upgrades and track progress toward sales goals.
Leverage Data to Drive Action: Use data, Salesforce insights, and internal reporting to identify trends, optimize performance, and uncover new opportunities.
Execute with Excellence: Own territory performance and deliver results aligned with Armstrong’s KPIs—product promotions, pricing, gross margin, and market share—while managing expenses within policy.
Drive growth across a multi-state territory with a trusted industry leader.
Serve as a category expert and trusted advisor, delivering impactful product training, sales enablement tools, and technical support to help Grainger teams confidently position Armstrong solutions.
Create Demand at the Facility Level: Partner with Account Managers to conduct facility assessments, identify ceiling replacement needs, and develop compelling findings reports that drive pull-through demand.
Requirements
salesforce
mro knowledge
outside sales
college degree
leadership
customer facing
Deep understanding of MRO industry dynamics and facility maintenance needs
Salesforce.com or other CRM tool experience
3-5 years’ Outside Sales Experience – preferred.
3-5 years’ experience MRO/Distribution industry with an industry leading organization– preferred.
Daily phone use with internal and external contacts
Strong leadership, communication, and relationship-building skills
High School diploma or equivalent; college degree preferred.
Effective communication skills:
5+ years’ Customer facing role – preferred.
Benefits
A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
Founded in 1860
Year of establishment
The company traces its origins to 1860, marking over 160 years of evolution in the industry.
$1.3B Revenue
2023 annual revenue
The company generated $1.3 billion in revenue in 2023, reflecting its strong market presence.
2024 Acquisition
Expansion through acquisition
In 2024, the company acquired 3form, expanding its product portfolio in specialty ceilings and glass accents.
20 Facilities
Manufacturing presence
The company operates 20 manufacturing facilities across the Americas, supporting its diverse product range.
The company designs, engineers and produces ceiling and wall solutions—from mineral fiber panels to glass‑fiber‑reinforced gypsum—for a range of environments.
Its work spans commercial offices, schools, healthcare, and residential renovation projects, often enhancing acoustics, aesthetics and functional design.
Products are grouped across Mineral Fiber and Architectural Specialties segments, highlighting its technical depth in both core and high‑design solutions.
Headquartered in Lancaster, PA, Armstrong also maintains a research lab and a joint venture (WAVE) focused on suspension system innovation.
An intriguing legacy detail: during WWII the company even produced cork sound insulation for submarines and airplane parts, showcasing its diverse manufacturing roots.
Culture + Values
To respect the dignity and inherent rights of the individual in all dealings with people.
To maintain high moral and ethical standards and to reflect honesty, integrity, reliability and forthrightness in all relationships.
To reflect the tenets of good taste and common courtesy in all attributes, words and deeds.
To serve fairly and in proper balance the interests of all groups associated with the business—customers, stockholders, employees, suppliers, community neighbors, government and the general public.
“Let the Buyer Have Faith” (guarantee of quality and trust)
Environment + Sustainability
30% Reduction
Scope 1 & 2 Emissions
Targets a 30% reduction in GHG emissions by 2030 compared to 2019 levels, aligning with the SBTi well-below-2°C scenario.
100% Renewable
Electricity by 2030
Aims to source 100% of electricity from renewable energy by 2030.
50% Reduction
Product Carbon Footprint
Seeks a 50% reduction in the carbon footprint of products by 2030 from 2019 baseline.
100% Chemical-Free
Products
Committed to 100% chemicals of concern-free products with verified transparency by 2030.
Aims for a 20% reduction in water intensity of products by 2030 from 2019 baseline.
Over 217 million sq ft of ceiling tiles diverted through recycling since 1999.
Ultima panels offer 43% embodied carbon reduction versus standard products.
Templok ceilings and Ultima panels designed to aid in operational and embodied carbon reduction.
Named among America’s Greenest Companies 2025.
Inclusion & Diversity
Embed D&I into strategy with policies prioritizing equal opportunities and dedicated VP of Talent Sustainability & Acquisition.
Offer regular training and engagement on diversity and inclusion topics across locations.
Employee Resource Groups (AWARE, BOLD, EMERGE, AQUA) to support women, Black professionals, early-career talent, LGBTQ+ employees.
Collect employee opinions via surveys, site assessments and ERGs.
Build early-career pipelines through summer internships and professional development programs.
Comprehensive benefits supporting physical, financial and mental health.
No public gender-ratio or statistical breakdown available.