Solid technical knowledge of consumer credit and collections, with an understanding of SRA codes of conduct and FCA rules.
IT proficiency and relevant experience, including Microsoft Office skills, GCSEs (or equivalent) in Maths and English, and ideally exposure to consumer litigation or legal collections environments.
Confident communicator who can build relationships and collaborate across all levels and functions.
Proactive case management skills, able to work independently, prioritise effectively, and meet tight deadlines under pressure.
Exceptional attention to detail combined with excellent written and verbal communication skills for clear, accurate legal documentation.
Strong problem-solving ability, using creativity to resolve disputes and deliver practical solutions.
Benefits
Hybrid working for the best of both worlds-collaboration and focus.
Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most.
Free onsite parking, saving you time and money.
Peace of mind with life assurance that supports your loved ones, no matter what.
3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.
A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.
A discretionary annual bonus to reward your impact
Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.