Description

The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.

The role may require extended desk work, occasional stair climbing, lifting up to 20 pounds, and operating standard office equipment. Work is on‑site, including outdoor exposure, confined spaces, heights, and potentially hazardous areas.

• Greet and qualify prospects using lead management software, ensuring compliance with Fair Housing.
• Assist prospects with applications and deposits, processing credit checks and rental history verification.
• Maintain up‑to‑date availability reports and submit applications for Community Manager approval.
• Show apartments, close sales, prepare units for move‑in, obtain resident signatures, and conduct community orientation.
• Manage lease renewals, send notices, process move‑outs, apply fees, and update property management software.
• Collect rent, enforce lease terms, track fees, and initiate evictions when necessary.
• Respond promptly to resident complaints, questions, and service requests to enhance satisfaction.
• Follow eviction procedures, including notice requirements, court representation, and proceedings facilitation.
• Conduct market research on competing properties and implement outreach marketing.
• Maintain an active social media presence to boost property visibility and engagement.
• Complete all required paperwork for leases, move‑ins, and move‑outs in a timely manner.

Requirements

Candidates need a high school diploma or GED (or equivalent experience), at least one year of customer service or apartment leasing experience, and preferably a background in accounting. Proficiency with Microsoft Office, project management tools, and a valid driver’s license are required.

Benefits

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success, offering top‑industry pay, comprehensive benefits, and clear pathways for career training and education. Join us to start your extraordinary journey today.

RPM Living offers weekly pay, comprehensive health coverage, employer‑paid assistance programs, critical illness and accident insurance, a 401(k) with strong matching, professional development opportunities, DEIB initiatives, paid time off, floating holidays, volunteer days, and discounted perks such as Costco membership and entertainment discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance