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Analyst Implementation - 1898 & Co., Tech Consulting (Newton / Wallingford)
1898 & Co.
Perform software implementations, configure apps, train clients, and ensure successful go-live.
7d ago
$70,000 - $90,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Wallingford, CT
Office Full-Time
Company Size
2,000 Employees
Service Specialisms
Business Optimization & Strategic Asset Planning
Digital Transformation & Software Solution Development
Security & Compliance
Cybersecurity & Risk Consulting
Commissioning & Monitoring‑based Commissioning
Sector Specialisms
Industrial
Energy
Petroleum
Petrochemical
Critical Infrastructure
Cybersecurity
Operational Technology
Refinery Optimization
Role
What you would be doing
app setup
data verification
system administration
quality check
gap reporting
client training
- Complies with all policies and standards
- Support colleagues and managers to implement and proactively manage a superior technology solution for our clients.
- Perform services to include the setup of applications, initial conversion data verification, training on the applications, and go-live assistance.
- Provide ongoing training to clients on an as needed basis both remotely and in-person.
- Develop user documentation when required.
- Perform quality check and analyze data conversions.
- Compile and report solution gaps working closely with senior technical resources to provide impact to future features and functionality of our solutions.
- Develop clients' business processes and configure applications based on business needs and accepted best practices.
- Implement, train and make improvements to facilitate the best possible customer experience.
- Provide support to clients by leading customers through the implementation process, communicating with those involved to ensure that implementation is completed and any issues are resolved so client can be successfully utilizing the product.
- Provide training summaries specific to the client following the training to assist other staff in providing quality customer care.
- Responsible for system set up, administration and maintenance.
- Document client satisfaction and successful go-live of technology solution.
What you bring
microsoft office
implementation software
bachelor degree
problem solving
leadership
communication
- Proficient computer skills (e.g. Microsoft Office Suite).
- Ability to work methodically and analytically in a quantitative problem-solving environment and demonstrated critical thinking skills.
- Basic computer skills in implementation software and technologies.
- Applicable years of experience may be substituted for degree requirement. Required
- Demonstrated leadership skills.
- Minimum of a 3.0 GPA strongly preferred.
- Basic knowledge in implementation technologies, principles and procedures.
- Candidates must be legally authorized to work permanently (i.e., without time limitations, without restrictions or without need for work sponsorship) in the country where this position is located.
- Bachelor Degree in Engineering, Business, Computer Science, or MIS or related field from accredited program Required or
- Strong attention to detail, facilitation, team building, collaboration, organization and problem solving skills.
- Prior internship and/or related consulting experience Preferred
- Excellent written and verbal communication skills.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- must be legally authorized to work permanently; no sponsorship provided.
Information not given or found
Company
Overview
Founded in 1898
Historical Milestone
The company has a long-standing history of providing innovative solutions in critical infrastructure sectors.
- A leader in delivering transformative solutions in energy, utilities, and infrastructure.
- Grown into a trusted partner for complex projects in energy, utilities, and industrial systems.
- Focus on optimizing operations, enhancing sustainability, and driving innovation in critical infrastructure.
- Team combines technical expertise with deep industry knowledge to solve challenging problems.
- Provides tailored solutions for current and future challenges.
- Expertise spans energy (renewables to grid modernization), industrial systems, and water resources.
- Part of Burns & McDonnell, leveraging global resources while maintaining a focus on innovation.
- Tenacious problem‑solvers: energized by new, untried and significant challenges; make things happen using latest tools and best practices to create traction in ambiguity.
- Unselfish collaborators: proactively share, communicate and maintain a broader view of success; prioritize others' needs and goals as well as their own.
- Curious seekers: committed to personal and professional growth; never stop learning; willing to take strategic risks; thrive on diverse perspectives, opinions and experiences.
- Grit: confident and willing to take any project to the next level; persist, adapt and overcome even if the odds are against them.
- Embrace opportunities in every project to address the world’s biggest challenges with sustainable solutions; informed by Global Reporting Initiative Standards.
- As part of Burns & McDonnell, contribute to company‑wide sustainability efforts including reducing emissions, conserving resources, and advancing community well‑being.
- Internal Diversity, Equity and Inclusion Alliance team governs efforts to grow and thrive in DEI.
- No publicly disclosed gender‑specific statistics or quantitative outcomes available.
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