Technical Training Specialist - Controls/Automation

Overview

Delivers BAS training, creates materials, supports upgrades, QA, and Lunch & Learn.

Key Responsibilities

• training materials
• product demo
• webctrl upgrades
• eikon support
• quality inspections
• technical training

Tasks

-Develops, maintains, and updates training aids and materials. -Stay updated on product and technology changes within ALC and the Building Automation Industry. -Develop 20–30-minute technical topics/presentations to implement a voluntary "Lunch & Learn" program for employees to attend on virtually. -Maintains contact with Graphics engineering, Software engineering, Hardware engineering, and Installation departments to maintain company standards and product requirements to ensure training programs delivered align with ESAC standards and expectations. -Delivers product demonstrations and conducts training sessions on technical information. -Provide technical training that generally includes standardized courses and may also include customized components to fit customer needs. -Assist the Service department with maintenance agreement WebCTRL system upgrades. -Convey technical information to a varied audience of technical and non-technical trainees. -Provide an understanding to students on how Building Automation hardware, software and networking are installed and implemented in the field. -Provide in-person (possibly virtual online) technical product training programs to employees, customers and/or field support personnel. -Schedule and track training progress for assigned employees. -Assist the Software Engineering department with EIKON equipment programs as needed. -Perform onsite inspections for quality assurance and ensure ESAC standards are being maintained.

Requirements

• hvac technician
• bas professional
• comptia ctt+
• webctrl
• eikon
• bachelor’s degree

What You Bring

-Certifications such as HVAC Technician, BAS Professional, or relevant instructional design credentials (e.g., CompTIA CTT+). -Experience conducting quality assurance inspections or working in a field service environment. -Significant experience in relevant fields may be substituted for education requirements. -Strong skills in developing multimedia training content (e.g., video tutorials, interactive modules). -Experience with WebCTRL, EIKON, or similar building automation platforms. -Bachelor’s degree in Engineering, Computer Science, Instructional Design, or a related technical field. -Familiarity with adult learning principles and instructional design methodologies. -Ability to manage and deliver training programs across multiple locations or virtually. -3–5 years of experience in Building Automation Systems (BAS), HVAC controls, or technical training.

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About Emcor Group, Inc.

-Delivers electrical, mechanical, and energy solutions across various sectors. -Operates across diverse industries including healthcare, education, transportation, and energy. -Known for managing complex projects and consistently innovating. -Focuses on safety and quality to ensure optimal performance and reliability. -Known for projects such as energy-efficient building systems and cutting-edge transportation solutions. -Maintains presence in both private and public sectors, trusted for high-profile ventures.

Sector Specialisms