Provides all-inclusive, resort-style independent retirement living communities for 55+ adults.
Provide hospitality, safety, and resident support as a 2nd shift concierge.
7 days ago ago
Entry-level, Junior (1-3 years)
Full Time
South Portland, ME
Onsite
Company Size
799 Employees
Service Specialisms
Independent senior living
All‑inclusive amenities
Housekeeping services
On‑site maintenance
Freedom Dining program
Transportation services
Fitness & wellness
24‑hour concierge
Sector Specialisms
Senior Living
Healthcare
Land Planning
Landscape Architecture
Residential
Luxury Independent Living
Retirement Communities
Sustainable Construction
Role
Description
resident services
emergency response
phone answering
administrative support
event assistance
visitor reception
You will anticipate the needs of Residents, Guests, and Team Members of the community, including outside vendor deliveries.
You will monitor and respond to emergencies such as the resident emergency call system, building life safety systems, and the fire alarm panel. This is not a position in the medical field, but you need to be comfortable calling emergency personnel, including 911, when appropriate.
You will assist in a number of different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, assisting with events, assisting in dining room during peak meal times, and performing assorted cleaning.
You will be the “go-to-person” and provide a lasting first impression to Visitors of the community while balancing and prioritizing many different roles and responsibilities.
Requirements
lifting
driver's license
local knowledge
problem solving
microsoft office
high school
You are able to move tables and furniture periodically, lift and carry approximately 25 pounds.
You can multi-task and meet deadlines while projecting a resort-like image both in person and over the phone to residents and guests of the community.
Must be 21 years of age or older, maintain a current driver license and clean driving record and be comfortable valet parking Resident vehicles.
Strong knowledge of the local community, area, and region preferred.
You take initiative and are an independent, problem-solver; able to de-escalate critical situations.
Previous work experience in customer service or hospitality.
Intermediate proficiency in Microsoft Office programs (Outlook, Word, and Excel).
A high school diploma or equivalent (GED) is required.
Benefits
You can enjoy the fulfillment and satisfaction of serving seniors and the positive impact you make in their lives.
Life Insurance
Receive $610 stipend per month from our company to apply towards any benefit(s) you select, including:
Short Term and/or Long Term Disability
Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA).
You can enjoy a delicious free meal during your shift!
As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay.
Legal and Identity Theft Insurance
You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match.
Accident Insurance and Hospital Indemnity
Health, Dental, and Vision Insurance
You are seeking the opportunity to serve seniors and positively impact their lives.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Early 2000s
Year of Founding
The company was established in Nebraska during the early 2000s.
Hundreds of Millions
Annual Revenues
The company generates annual revenues in the hundreds of millions, reflecting its strong financial performance and business model.
It builds and operates self-contained 55+ retirement resorts complete with gourmet dining, housekeeping, concierge services, and wellness facilities.
Typical developments include on‑site chefs, 24/7 staff, activity directors, theaters, pools, and fitness centers to create a vibrant daily life.
With each community fully staffed—including live‑in managers and maintenance—it’s a turnkey lifestyle solution for active older adults.
Headquartered in Lincoln, Nebraska, it has grown through both development and an in‑house general contracting arm.
Known for seamlessly blending resort amenities with independent living, it offers an upscale yet accessible retirement experience.
Culture + Values
Creating exceptional living experiences for residents and families.
A commitment to providing the best customer service.
Emphasizing a sense of family and community in all interactions.
Offering a fun, energetic, and supportive work environment.
Fostering teamwork, communication, and accountability.
Environment + Sustainability
By 2050
Net-Zero Energy Goal
Aiming to achieve net-zero energy use across all properties by 2050.
Commitment to energy efficiency and sustainability in community operations.
Utilizing green building practices and renewable energy sources.
Focusing on water conservation initiatives and waste reduction.
Engaging in regular environmental impact assessments and improvements.