Field Services Representative
Builders Firstsource
Resolve customer construction issues on site, inspect work, recommend repairs.
14 days ago ago
Entry-level, Junior (1-3 years)
Full Time
Sioux Falls, SD
Field
Company Size
29,000 Employees
Service Specialisms
Building Materials
Construction Services
Design
Engineering
Project Management
Supply Chain Management
Logistics
Manufacturing
Sector Specialisms
Residential
Commercial
Industrial
Infrastructure
Energy
Heavy Civil
Marine
Transport
Role
What you would be doing
site inspection
product evaluation
repair recommendation
travel
work planning
quality inspection
- Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
- Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
- Work is performed on both company and customer sites and involves driving to customer locations.
- Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
- May involve walking on uneven ground of a potential customer construction site.
- Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.
What you bring
microsoft office
erp
safety
communication
driver’s license
pricing
- Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
- Strong attention to detail
- Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
- Knowledge of basic math and measurement skills
- Subject to both typical office environment and outside locations with temperature and weather variations.
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
- Good communication and interpersonal skills
- Valid Driver’s License
- Knowledge of company product pricing, discount and estimating formulas and guidelines
- Knowledge of company products
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1998 Founded
Year of Establishment
The company was established in 1998, marking the beginning of its journey from a regional lumber supplier to a national leader in building materials.
2005 Public
Year of Going Public
The company went public in 2005, a significant milestone in its growth journey, especially after surviving the Great Recession.
~590 Locations
Nationwide Presence
The company operates approximately 590 locations across over 40 states, combining local insights with national reach.
$16 Billion Revenue
Annual Revenue
The company generates around $16 billion in annual revenue, driven by both materials and value-added products.
- Survived the Great Recession, then expanded rapidly through acquisitions like ProBuild (2015) and merger with BMC (2021).
- Projects range from single-family homes to light commercial builds, including off-site prefabricated trusses, panels, and millwork.
- Invests in digital tools (e.g., MyBLDR.com via acquisition of Paradigm) and factory-built components to streamline homebuilding.
- Maintains its own fleet of trucks and in-house installation services, offering one-stop solutions that most competitors lack.
- Stands out for integrating over 60 acquisitions while keeping local teams, and executing major share buybacks alongside growth.
- Dedicated to meeting customer needs and providing high-quality products and services.
- Operates with honesty, fairness, and transparency in all actions.
- Committed to excellence and continuous improvement in all business areas.
- Holds all members to high standards of performance and ethical conduct.
- Collaborates to leverage strengths and achieve common goals.
2050 Net Zero
Carbon Neutrality Target
Aims to achieve net zero carbon emissions by a specific year, showing long-term commitment to climate action.
- Commitment to reducing carbon footprint across operations and supply chain.
- Focus on energy efficiency in manufacturing and distribution processes.
- Sustainable product sourcing and eco-friendly materials usage.
- Investing in renewable energy initiatives for company facilities.
- Goal to increase gender diversity within leadership roles.
- Focused on creating an inclusive work environment where all employees feel respected and valued.
- Developing programs aimed at increasing women in construction-related roles.
- Tracking and reporting on gender and diversity metrics within the workforce.
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