RESTAURANT MANAGER/OUTLET
Arora Group
Oversee restaurant operations, lead team, manage finances and enhance guest experience.
9 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Horley, England, United Kingdom
Onsite
Company Size
3,000 Employees
Service Specialisms
Hospitality
Hotel operations
Hotel management
Property construction
Property portfolio asset management
Healthcare workforce solutions
Government contract healthcare services
Support services
Sector Specialisms
Healthcare
Government Healthcare
Defense Health
Aviation
Transportation
Education
Commercial
High-Rise
Role
What you would be doing
budget management
menu design
staffing levels
performance analysis
guest feedback
marketing campaigns
- Conduct daily briefings with the team and attend daily Food and Beverage meetings with the leadership team to ensure a seamless guest experience.
- Lead by example and foster team dynamics to ensure the team remains focused on meeting guests’ needs and brand standards.
- Manage budgets, reduce costs and maximise profitability.
- Communicate and enforce policies and procedures regarding pouring measures and age verification.
- Work closely with the Head Chef and The Director of Food and Beverage to identify pertinent concepts and menu design for the outlet in line with brand standards.
- Manage staffing levels according to business demands.
- Monitor the performance of the restaurant through analysis of guest feedback and financial results, initiating corrective action as needed.
- Assist with the preparation of the annual operating budget.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
- Address any guest concerns promptly, attentively and efficiently.
- Plan and execute marketing campaigns and promotions to attract and retain guests.
What you bring
team management
english proficiency
brand standards
leadership
4-star hotel
financial budgeting
- Excellent attention to detail and drive to maintain high standards.
- Proven experience in managing, coaching, challenging and developing teams.
- High standard of English, both written and spoken.
- Experience of working with brand standards.
- A smart and professional appearance.
- Strong communication, interpersonal and organisational skills.
- Ability to use initiative in challenging situations and under pressure.
- Strong leadership and motivational abilities.
- Proven track record in a similar position within a 4-star hotel.
- Full understanding of financial aspects, budgeting and profit and loss.
- Cycle 2 work scheme.
- Employee assistance programme.
- Long service recognition award.
- Life assurance scheme.
- Wage stream.
- Christmas gifts and employee parties.
- Complimentary on-site parking is available whilst on duty.
- Free meals on duty.
- UK attraction discounts @ Merlin Entertainments.
- Discounted employee friends & family rates at Arora Hotels.
- Arora star employee recognition.
- Food and beverage discounts.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Committed to delivering high-quality construction and engineering solutions.
- Specializes in large-scale projects across infrastructure, residential, and commercial sectors.
- Operates at the intersection of construction, engineering, and design, emphasizing excellence and innovation.
- Renowned for delivering complex and sustainable projects efficiently.
- Successfully manages major transport networks, residential developments, and energy infrastructure.
- Distinguished for its ability to lead multi-disciplinary teams and complete projects on time and within budget.
- Continuously evolves by integrating cutting-edge technology with deep industry expertise.
- Designing for the future, building for success.
- Our people are family: respect each other’s abilities and qualities; open doors and honest conversations.
- Our guests are treated like royalty: uphold highest quality standards and deliver our best in every moment.
- Our achievements are made possible by ownership: encouraged to push ourselves and explore talents; accountability brings learning and achievement.
5% annually
Greenhouse Gas Emissions Reduction Target
The company aims to reduce its greenhouse gas emissions by 5% each year, demonstrating a commitment to sustainability and climate action.
0 metric tons
Scope 1 Emissions
The company achieved zero Scope 1 emissions in the last calendar year, showcasing significant progress in reducing direct emissions.
- Scope 2 emissions: 5.989661 metric tons CO₂‑e last calendar year.
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