Description
The role oversees all marine operations, ensuring that comprehensive standard operating procedures are developed, implemented, and kept current with industry best practices and regulatory requirements. It coordinates documentation systems and works with regulatory bodies to maintain full compliance while continuously improving operational efficiency and safety.
In addition to SOP management, the position leads technical system optimization, training programs, risk assessment, and commercial development, while also supervising administrative processes and fostering cross‑functional collaboration. Acting as the primary liaison between operations, technology, and other business units, the leader drives performance, cost optimization, and professional growth across the marine team.
- Develop, implement, and maintain comprehensive SOPs for marine operations.
- Lead regular reviews and updates of operational procedures.
- Coordinate with regulatory bodies to ensure compliance with maritime regulations.
- Establish and oversee documentation systems for marine operations.
- Implement and optimize enterprise systems for marine operations.
- Manage and enhance Magenta and other specialized marine logistics applications.
- Serve as primary liaison between technology department and marine operations.
- Identify, evaluate, and deploy new technology solutions to streamline workflows.
- Create training programs and user guides for technology systems.
- Troubleshoot system issues and coordinate with IT support to minimize disruptions.
- Act as primary Training Coordinator for the marine operations team.
- Develop and implement comprehensive training programs for marine staff.
- Conduct training needs assessments and create personalized development plans.
- Design and deliver specialized training modules on procedures, safety, and technology.
- Maintain detailed training records and certification tracking.
- Coordinate with external providers for specialized maritime certifications.
- Evaluate training effectiveness and continuously refine programs.
- Implement mentorship programs to facilitate knowledge transfer.
- Ensure all team members maintain required certifications and qualifications.
- Develop and implement comprehensive risk assessment frameworks.
- Support incident investigations and root cause analyses.
- Establish and maintain emergency response protocols for operational scenarios.
- Coordinate regular safety drills and training with vessel operators.
- Monitor safety trends and implement proactive risk mitigation measures.
- Collaborate with commercial teams to develop client‑focused service offerings.
- Analyze market trends and competitor offerings to identify growth opportunities.
- Provide technical expertise in contract negotiations with suppliers and clients.
- Support business case development for fleet expansion or service enhancements.
- Develop cost optimization strategies while maintaining service quality.
- Oversee administrative processes related to marine operations for efficiency and accuracy.
- Manage vendor relationships and assess performance against service level agreements.
- Coordinate with finance on budget planning and expenditure tracking.
- Develop and implement performance metrics for administrative processes.
- Serve as liaison between marine operations and other departments to align goals.
- Represent marine operations in cross‑functional projects and initiatives.
- Mentor junior staff and support their professional development.
- Lead special projects as assigned by management.
