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National Account Manager
Watts Water Technologies
The National Account Manager will maintain relationships, deliver superior customer service, and expand existing or target customers while providing support to the sales efforts.
20d ago
$90,000 - $109,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
North Andover, MA
Remote
Company Size
5,000 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Residential
Commercial
Plumbing
Heating
Water Quality
Water Purification
Radiant Heat
Flow Control
Role
What you would be doing
client coordination
sales evaluation
market development
trade fairs
relationship management
go-to-market
- Provides liaison and serves as coordinator between customer, prospects, and national sales organization, and the company to assure good communications and adequate information regarding proposed sales or a project in process.
- Evaluates the results being achieved and initiates organizational changes or any other corrective action necessary to improve the sales effort.
- Develops new markets as rapidly as circumstances permit through traditional sales or alternative distribution channels.
- Attends trade fairs and shows to direct or participate in demonstrations of company systems or equipment, to build good will for the company with customers or prospects, and to report on competitive developments as observed at such functions.
- Develops and maintains relationships with major customers and prospects.
- Ensure go-to-market plans for new products are implemented with excellence.
- Cross functional leader translating the strategic vision of the company to all customers internally and externally.
- Promotes a customer-centered culture that strives to exceed customer needs, requirements, and expectations.
- Plans, establishes and maintains a sound and effective national sales effort capable of achieving desired sales coverage, market penetration and volume and margin goals.
- Plans, organizes, manages and directs all sales activities for the assigned markets to achieve or exceed the planned goals for volume and margins.
- Remains sensitive to the needs of the national market and ascertains whether changes are required; recommends when appropriate company systems and equipment are suitable for use therein.
- Maintain productive and collaborative relationships with other Watts employees.
- Provides leadership in planning and developing order and quotation volumes, profit margin goals, and operating expense budgets for the assigned markets.
- Manages financial and sales targets per business plan.
- Develops effective annual business plans with clear realistic and stretch goals, milestones and desired results, evaluating quarterly for optimization as needed.
What you bring
microsoft office
communication skills
organizational skills
customer service
adaptability
budget management
- Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
- Ability to operate standard office equipment such as computers, printers, phones, and copiers.
- Proficient with computer and Microsoft Office applications.
- Ability to manage competing priorities in a deadline-driven environment.
- Minimum of 5 years of a successful track record in retail sales, marketing, trade marketing and/or customer marketing.
- Works closely with Platform Business leaders, understands short and long-term business goals, and collaborates on plans to achieve those goals.
- cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
- Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
- Exceptional written and interpersonal communication skills.
- Ability to remain seated/standing at a desk or workstation for extended periods.
- Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
- Must be enthusiastic with an entrepreneurial spirit and sense of urgency; decisive leader capable of thriving in a dynamic, action-oriented environment.
- Strong customer service orientation.
- Punctuality and dependability.
- Exceptional negotiating, planning and organizational skills and a high commitment to timely follow up and issue resolution.
- Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.
- Strategic mindset, business acumen with well-developed negotiation skills.
- Strong financial capabilities needed to manage risk, understanding both cost and revenue implications; experience in setting and managing the annual budget throughout year.
- Adherence to Watts’ seven
- Ability to be flexible and adapt to changing work priorities and stressful conditions.
- Competitive compensation based on your skills, qualifications and experience
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Additional perks such as fitness reimbursements and employee discount programs
- Comprehensive medical and dental coverage, retirement benefits
- Continued professional development opportunities and educational reimbursement
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Interview process
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Visa SponsorshipInformation not given or found
Security clearance- background checks may be required
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Company
Overview
Founded 1874
Year Established
The company was established in 1874, marking the beginning of its legacy in water solutions.
Over Centuries
Years of Expertise
Possessing over a century of expertise in water safety and efficiency.
- A global leader in providing safe water, energy efficiency, and environmental sustainability solutions.
- Specializes in innovative water control, flow, and safety devices, emphasizing reliability.
- Serves residential, commercial, and industrial sectors across various regions.
- Solutions are widely used in plumbing, heating, cooling, and industrial processes.
- Involved in water management systems, energy-saving technologies, and water conservation solutions.
- Inclusivity as one of our strategic pillars, cultural behaviors, and global performance management
- High-performance, values-driven culture
- Family of companies…provides one of the broadest…solutions” (emphasis on collaboration and innovation)
30% reduction
Carbon Emissions Target
Committed to reducing absolute carbon emissions by 30% by 2034.
100+ million liters saved
Water Usage Reduction
Achieved a reduction of over 100 million liters in global water usage over the past decade.
62% reduction
Water Efficiency
Improved water use efficiency, achieving a 62% reduction in water intensity since 2018.
70,000+ people
Clean Water Access
Provided access to clean water for over 70,000 individuals across nine countries.
- Recognized among the Top 300 U.S. companies for environmental sustainability by Newsweek (2024 & 2025)
- Named one of America’s Climate Leaders 2023 by USA Today
- First company verified by The Water Council’s WAVE: Water Stewardship Verified program
Top Place to Work 2023
Massachusetts Recognition
Recognized as a Top Place to Work in Massachusetts, highlighting the company's commitment to creating an inclusive and welcoming environment.
- Incorporated inclusivity as a strategic pillar and cultural behavior
- No publicly available gender-related headcount or leadership statistics
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