Business QA Analyst - Digital Port Solutions

Description

• Help improve resolution time through reproducible test scenarios and business context.
• Design, execute, and maintain end-to-end test cases and scenarios for port and maritime software modules.
• Collaborate respectfully with the support team, offering test-driven insight and diagnostics without replacing L1/L2 responsibilities.
• Help isolate and document edge cases and cross-module impacts in customer-reported issues.
• Create or contribute to knowledge base articles, test reports, and release validation documents.
• Contribute to test environment setups, test data management, and sandbox simulations.
• Support the Delivery Team in validating configuration and workflows during blueprinting and go-live preparations.
• Use systems such as Jira, Azure DevOps, Confluence, or equivalent for test planning, bug tracking, and documentation.
• Manage and lead User Acceptance Testing (UAT) for major releases and customer-specific deployments.
• Ensure traceability between business requirements and QA outcomes for internal and customer-facing deliverables.
• Simulate and test real-world port operations: pilotage dispatch, vessel calls, berth allocation, incident workflows, invoicing, and integration points.
• Work closely with the Support Team (L2 interface) to investigate and reproduce business-critical issues.
• Review business requirements and collaborate with Product Managers, Developers, and BAs to define test coverage and acceptance criteria.
• Provide structured testing support for second-line escalations that require business logic validation or cross-functional scenario checks.
• Perform regression, integration, and exploratory testing across modules and releases.

Requirements

• Experience with QA automation frameworks or scripting (e.g., Selenium, Playwright, Cypress) to streamline regression testing.
• Understanding of cloud-hosted environments (e.g., Azure), REST APIs, and basic SQL.
• Excellent communication skills and structured documentation habits.
• Experience working in Agile development environments across multi-module systems.
• Background in maritime, ports, or logistics industry, with an understanding of operational workflows (e.g., vessel traffic, pilot dispatch, port calls).
• Ability to translate business requirements into structured test plans and test cases.
• Strong understanding of QA methodologies, test design, and business process validation.
• Familiarity with AI/ML or LLM-based QA tools or test automation accelerators (e.g., intelligent test case generation, defect prediction tools) is a plus.
• 3+ years of experience in business QA, UAT coordination, or software testing for enterprise applications.

Benefits

• A supportive workplace culture with a balanced office-first setup and flexibility for remote days.
• Growth opportunities within a global team spanning product management, engineering, and delivery.

Training + Development

Interview process

Visa Sponsorship

Security clearance